Contract Operations Manager: Lead Teams, Safety & Quality

Chimes; Greenbelt (MD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance plans starting at $6

Employer-paid Life Insurance + AD&D

Long-Term Disability coverage

403(b) retirement plan with employer

Job summary

Chimes in Greenbelt, MD is seeking an experienced Operations Manager to lead contract performance under ROM guidelines, build staffing, work, transportation, and building schedules to meet contract requirements, and ensure on-time delivery.

You will mentor a team, coordinate with HR and government partners, maintain safety and quality standards, and be available within 1 hour during work hours to respond to ROM/COR. This role emphasizes leadership, reliability, and strong communication.

Qualifications

• 5+ years managing a workforce on a contract of similar scope and size.
• Solid knowledge of building service management, equipment, and chemicals.
• Familiarity with green cleaning practices and CIMS certification standards.
• Comfort with electronic tracking systems (MAXIMO, SAMS, TAMS, JAMS).
• Working knowledge of SDS, fire/safety, hazard communication, and bloodborne pathogen regulations.
• CPR/First Aid certification preferred.

Responsibilities

• Manage day-to-day performance of assigned contracts, following ROM guidelines and contract specifications.
• Build staffing, work, transportation, and building schedules that meet contract requirements.
• Track completed and outstanding work, spot productivity trends, and keep things on schedule.
• Step in as backup APM whenever needed.
• Oversee floor care and maintenance scheduling.
• Track staffing, work schedules, and daily time records with your APM.
• Manage attendance, hours, and labor budget for accurate payroll.

Skills

Multitasker

Clear communicator

Collaborative leader

Integrity

Respect for others

Education

High school diploma or equivalent

College degree a plus

Tools

MAXIMO

SAMS

TAMS

JAMS

Job description

Chimes in Greenbelt, MD is seeking an experienced Operations Manager to lead contract performance under ROM guidelines, build staffing, work, transportation, and building schedules to meet contract requirements, and ensure on-time delivery.

You will mentor a team, coordinate with HR and government partners, maintain safety and quality standards, and be available within 1 hour during work hours to respond to ROM/COR. This role emphasizes leadership, reliability, and strong communication.