Contract Operations Analyst: Pricing & GPO Solutions

BD; Sandy (UT); On-site; USD 44,000 - 70,000; Full time

Job summary

BD is seeking a Contract Operations Analyst to manage high volumes of external and internal inquiries, ensuring accurate contract pricing and memberships. You will engage cross-functional teams to drive improvements in GPO transitions and contract execution, leveraging Excel and data mining tools for insights.

The role emphasizes on-site collaboration, with 4 days in the office per week typical, and involves preparing dealer notifications and leading pricing discussions with distributors and

Qualifications

• 1-3 years' experience in commercial contract operations and/or related areas such as pricing
• General understanding of end-to-end commercial contract operations processes
• Proficient Excel skills required with the ability to manipulate large data to draw insights, utilize Data Mining tools (SAP BI, Power BI, QlikView) preferred
• Demonstrated experience building and maintaining strong cross-functional business partner relationships
• Analytical problem solver with demonstrated ability to identify opportunities for continuous improvement

Responsibilities

• Manage and resolve a large volume of external (Distributor, GPO, Customer) and internal (BD sales, commercial integration teams, & CCO cross-functional teams) ad-hoc inquiries in a timely manner, utilizing automation and reporting tools.
• Understand and support business and membership strategies to effectively communicate new customer pricing eligibility on GPO and/or local agreement requests. Facilitate and lead external/internal calls to quickly address and resolve stakeholder requests.
• Manage GPO Group Transitions, including effective collaboration with the BD Central Membership team to ensure roster alignment and effective dating.
• Prepare Dealer Notifications and notify servicing distributors of all contract pricing and membership details.
• Provide subject matter expertise to help drive the design and implementation of solutions that improve accuracy, timeliness, and efficiency in the GPO Group Transition process. Be accountable for key metrics, KPIs (key performance indicators), SLAs (service level agreements), and Individual Impact Goals to meet the strategic goals of the organization.
• Collaborate with business partners to drive continuous improvements around our GPO and/or Local contract execution and renewal processes.

Skills

Excel skills

Data Mining tools

Education

High school diploma or GED

Bachelor's degree preferred

Tools

SAP BI

Power BI

QlikView

Job description

BD is seeking a Contract Operations Analyst to manage high volumes of external and internal inquiries, ensuring accurate contract pricing and memberships. You will engage cross-functional teams to drive improvements in GPO transitions and contract execution, leveraging Excel and data mining tools for insights.

The role emphasizes on-site collaboration, with 4 days in the office per week typical, and involves preparing dealer notifications and leading pricing discussions with distributors and