Contract Office Operations Specialist – Utilities

Yoh,-A-Day-; Short Hills (NJ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Prescription, Dental & Vision

Health Savings Account

Life & Disability Insurance

401K Retirement Savings Plan

Direct Deposit & weekly epayroll

Referral Bonus Programs

Certification and training

Job summary

Yoh, a Day & Zimmermann company, has an immediate 6-month contract opportunity for an Office Operations Specialist to join our client in Short Hills, NJ. The role reports to the office and requires 40 hours/week, typically Monday through Friday, 8:00 AM to 4:30 PM, with a pay rate of $25 per hour.

Key duties include providing office administrative support and records maintenance for water utility construction, delivering strong customer service, handling inquiries, and coordinating with

Qualifications

• HS Diploma or GED required.
• Proficient in Microsoft Outlook for email correspondence, scheduling, and follow-ups.
• Intermediate Microsoft Excel skills, including the ability to analyze, manipulate, and reconcile large datasets using formulas and lookup functions to create pivot tables, and maintain accurate operational reports.

Responsibilities

• Strong customer service skills; interacting with customers and municipal officials daily.
• Research and document customer concerns; take action to resolve issues per policies and regulatory requirements.
• Serve as liaison between customers, municipal officials, and internal teams to address escalated matters and support outcomes.

Skills

Microsoft Excel

Outlook

Customer service

Education

HS Diploma or GED

Tools

Microsoft Excel

Job description

Yoh, a Day & Zimmermann company, has an immediate 6-month contract opportunity for an Office Operations Specialist to join our client in Short Hills, NJ. The role reports to the office and requires 40 hours/week, typically Monday through Friday, 8:00 AM to 4:30 PM, with a pay rate of $25 per hour.

Key duties include providing office administrative support and records maintenance for water utility construction, delivering strong customer service, handling inquiries, and coordinating with