Office Assistant- Onsite

Yoh,-A-Day-; Short Hills (NJ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Prescription, Dental & Vision

Health Savings Account

Life & Disability Insurance

401K Retirement Savings Plan

Direct Deposit & weekly epayroll

Referral Bonus Programs

Certification and training

Job summary

Yoh, a Day & Zimmermann company, has an immediate 6-month contract opportunity for an Office Operations Specialist to join our client in Short Hills, NJ. The role reports to the office and requires 40 hours/week, typically Monday through Friday, 8:00 AM to 4:30 PM, with a pay rate of $25 per hour.

Key duties include providing office administrative support and records maintenance for water utility construction, delivering strong customer service, handling inquiries, and coordinating with

Qualifications

• HS Diploma or GED required.
• Proficient in Microsoft Outlook for email correspondence, scheduling, and follow-ups.
• Intermediate Microsoft Excel skills, including the ability to analyze, manipulate, and reconcile large datasets using formulas and lookup functions to create pivot tables, and maintain accurate operational reports.

Responsibilities

• Strong customer service skills; interacting with customers and municipal officials daily.
• Research and document customer concerns; take action to resolve issues per policies and regulatory requirements.
• Serve as liaison between customers, municipal officials, and internal teams to address escalated matters and support outcomes.

Skills

Microsoft Excel

Outlook

Customer service

Education

HS Diploma or GED

Tools

Microsoft Excel

Job description

Yoh has an immediate, 6monthcontract opportunity, as a Office Operations Specialistwithin the Utilities industry to join ourclient, Onsite, to report totheir officein Short Hills, NJ

• $25/hr.
• 40 hours a week, Monday-Friday,8AM-430PM
• You must have intermediateMicrosoft Excel skills ((PivotTables, VLOOKUP, etc.)

Provides office administrative support and records maintenance for water utility construction.

What You Will Be Doing

• Strong customer service skills. - They will be interacting directly with customers and municipal officials on a daily basis, usually under less-than-ideal circumstances
• Research and document customer concerns, taking appropriate action to resolve issues in accordance with company policies and regulatory requirements.
• Serve as a liaison between customers, municipal officials, and internal teams to address escalated matters and support successful outcomes.

Who You Are

• HS Diploma or GED required
• Proficient in Microsoft Outlook for email correspondence, scheduling, and follow-ups
• Intermediate Microsoft Excel skills, including the ability to analyze, manipulate, and reconcile large datasets using formulas and lookup functions tocreate pivot tables, and maintain accurate operational reports.
• Ability to manage inbox communications and respond to customer and internal inquiries in a timely manner
• Demonstrated ability to interact with customers in a courteous, patient, and professional manner
• Experience handling questions, concerns, or requests while maintaining a positive customer experience
• Organized and strong attention to detail when researching, updating, and validating service records

*** Experience within Operations Support, Utilities, Public Works or related field will be looked at before all others***

Estimated Min Rate: $25.00

Estimated Max Rate: $25.00

What’s In It for You?

Benefits

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice

Stay Safe During Your Job Search

Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.