Contract Monitoring & Compliance Specialist

depelchinchildrenscenter; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Texans Together in Houston, TX seeks a Contract Monitoring Specialist to ensure contracted providers adhere to agreement terms and DFPS expectations. The role emphasizes ongoing monitoring, compliance oversight, and reporting on performance metrics and service delivery.

You will conduct site visits, audits, and data analyses to drive improvements, maintain confidentiality, and support SSCC implementation and program standards in a fast-paced environment.

Qualifications

• Bachelor’s degree, preferably in social services or human services.
• Experience in contract administration or social services may be considered in lieu of formal degree.
• Experience with child welfare services, CPAs, or residential care in Texas.

Responsibilities

• Assist in contract readiness activities for SSCC Stage I go-live.
• Compile data and prepare reports on performance metrics, service delivery, and financial expenditures.
• Coordinate meetings for contract monitoring visits and issue resolution.
• Track contractor compliance with background checks, licenses, and training requirements.
• Monitor subcontractor compliance with SSCC contract terms, state and federal regulations, and performance metrics.
• Conduct on-site visits, interviews, and file reviews to assess service delivery.
• Analyze performance data and prepare monitoring reports with findings and recommendations.
• Conduct risk assessments and provide written feedback to management.
• Track resolution of deficiencies and verify implementation of improvement strategies.
• Provide technical assistance and guidance on contract requirements.
• Conduct contractual audits to maintain compliance.
• Conduct basic research on relevant state and federal regulations, agency policies, and best practices as directed.
• Maintain thorough documentation of monitoring activities and communications.
• Communicate compliances and noncompliances to subcontractors and SSCC leadership.
• Maintain strict level of confidentiality when handling sensitive contract and client information.

Skills

Attention to detail

Report writing

Communication

Time management

Multitasking

Independent work

Team collaboration

Education

Bachelor’s degree in social services

Tools

Excel

Word

Job description

Texans Together in Houston, TX seeks a Contract Monitoring Specialist to ensure contracted providers adhere to agreement terms and DFPS expectations. The role emphasizes ongoing monitoring, compliance oversight, and reporting on performance metrics and service delivery.

You will conduct site visits, audits, and data analyses to drive improvements, maintain confidentiality, and support SSCC implementation and program standards in a fast-paced environment.