Contract Maintenance Manager

Facility Services Management Inc.; San Antonio (TX); On-site; USD 90,000 - 125,000; Full time

Job summary

Facility Services Management Inc. seeks an experienced Contract Maintenance Manager to oversee hospital facility operations, maintenance, and 24/7/365 coverage.

The role requires leadership, strict regulatory compliance, and coordination with government facility management personnel. The CMM will supervise a diverse team, manage subcontractors, and ensure documentation supporting TJC requirements and contract deliverables.

Qualifications

• Minimum five years in healthcare facility operations, maintenance, and renovation.
• Experience supervising personnel for 24/7/365 facility operations, maintenance, and repair.
• CHFM certification or plan to obtain within 12 months of hire; ASHE credential.
• High school diploma or GED; some college preferred.
• Valid driver's license and ability to obtain a NACI background check.

Responsibilities

• Oversee daily operations, preventive maintenance, repairs, and facility management in a healthcare environment.
• Supervise a diverse workforce supporting 24/7/365 medical facility operations.
• Ensure services meet contract requirements, safety regs, and industry standards.
• Coordinate with Government Facility Management personnel on schedules and reports.
• Manage subcontractors and vendors with evaluations and corrective actions.
• Oversee hiring, performance management, and staff development.

Skills

Leadership

24/7 operations

Regulatory compliance

Communication skills

English proficiency

Education

CHFM certification (ASHE)

High school diploma or GED

College coursework preferred

Job description

NOW HIRING: CONTRACT MAINTENANCE MANAGER (CMM)

FSI is seeking an experienced and highly motivated Contract Maintenance Manager (CMM) to oversee operations, maintenance, repairs, and facility management services at a healthcare facility. The ideal candidate will have strong leadership skills, extensive healthcare facility maintenance experience, and a commitment to operational excellence, safety, and regulatory compliance.

Job Summary

The Contract Maintenance Manager (CMM) is responsible for the overall management, supervision, and successful execution of facility operations and maintenance services. This position ensures compliance with contract requirements, government regulations, and applicable healthcare facility standards while providing leadership and oversight to maintenance personnel and subcontractors.

The CMM must be on-site during normal duty hours and remain available, either personally or through a designated alternate, for emergency response outside normal working hours. The CMM or alternate must be accessible 24 hours a day, 7 days a week, 365 days a year, with the ability to respond on-site within one (1) hour when required.

Key Responsibilities

• Oversee daily operations, preventive maintenance, repairs, and facility management services within a healthcare environment.
• Supervise and manage a diverse workforce supporting 24/7/365 medical facility operations.
• Ensure all services are performed in accordance with contract requirements, safety regulations, and applicable industry standards.
• Coordinate with Government Facility Management (FM) personnel regarding work schedules, performance reports, operational updates, and recommendations for improvement.
• Manage subcontractors and vendors, including performance evaluations, quality assurance, and corrective actions.
• Oversee employee hiring, performance management, disciplinary actions, and employee recognition programs.
• Ensure employees maintain required training, certifications, licenses, and qualifications.
• Maintain accurate documentation supporting The Joint Commission (TJC) requirements, contract deliverables, permits, and regulatory compliance.
• Identify operational deficiencies, resolve conflicts, and implement corrective actions.
• Ensure accountability, security, and proper maintenance of Government-issued property.
• Attend required meetings with Government representatives and other stakeholders.
• Coordinate emergency response activities and provide timely communication to appropriate Government personnel.
• Ensure adequate staffing and supervisory coverage during normal and after-hours operations.
• Prepare and submit required contract reports, records, and documentation.
• Report directly to the Regional Operations Manager.

Required Qualifications

• Minimum five (5) years of experience in healthcare facility operations, maintenance, and renovation, specifically within medical or bedded-inpatient healthcare facilities.
• Demonstrated experience supervising personnel responsible for 24/7/365 facility operations, maintenance, and repair.
• Technical knowledge and experience in Healthcare Facilities Maintenance Management.
• High school diploma or GED required; some college preferred.
• Certified Healthcare Facility Manager (CHFM) certification through the American Society for Healthcare Engineering (ASHE) required within one (1) year of employment if not held at the time of hire.
• Working knowledge of applicable codes, regulations, and standards, including National Fire Protection Association (NFPA), Environmental Protection Agency (EPA), The Joint Commission (TJC) and Occupational Safety and Health Administration (OSHA).
• Strong leadership, organizational, problem-solving, and decision‑making skills.
• Excellent written and verbal communication skills.
• Ability to effectively communicate with Government representatives, employees, subcontractors, and customers.
• Must be able to read, write, speak, and understand English.
• Must possess a valid state driver's license and maintain an insurable driving record.
• Must possess or be able to obtain a National Agency Check with Inquiries (NACI) background investigation.

Physical Requirements

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.

• Frequently required to stand, walk, use hands to handle or operate equipment, and communicate verbally.
• Occasionally required to sit, reach, climb, balance, stoop, kneel, crouch, or crawl.
• Must be able to lift up to 10 pounds regularly and up to 50 pounds as needed.
• Must be able to work in various environments, including office settings, active healthcare facilities, and job sites in different stages of development.
• Must be able to perform extended periods of computer‑based and administrative work, including sitting for eight (8) or more hours per day.
• Must be comfortable working with computers, reviewing plans and technical documents, and communicating by telephone.
• Must be able to travel to job locations by automobile and/or commercial airline as required.

Work Schedule & Availability

• On‑site presence required during normal duty hours.
• Must be available for after-hours emergencies through a designated on‑call arrangement.
• Must ensure 24/7/365 management coverage and response capabilities.
• Must be able to respond on‑site within one (1) hour when required by the contract.

Join the FSI Team!

We are looking for a dependable, results‑driven professional who can lead facility maintenance operations, build strong teams, and maintain the highest standards of safety, quality, and customer service.

FSI is an Equal Opportunity Employer. We are committed to providing a safe, professional, and inclusive workplace.