Contract Maintenance Manager

Facility Services Management Inc.; Cambridge (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Facility Services Management Inc. seeks a Contract Maintenance Manager to oversee 24/7 operations, maintenance, and repair of medical facility systems under the PWS. You will supervise staff, coordinate with customer FM, manage documentation for TJC/EPA/OSHA, and ensure compliance with contract requirements.

Availability for emergencies and travel as required is expected. Qualifications include 2–5 years in healthcare facility operations, 5+ years in commercial building services, and valid

Qualifications

• Minimum three years’ experience in business occupancy medical facility operations and maintenance; five years’ experience servicing/renovating commercial buildings.
• ASHE and CHFM certifications are desirable.
• Ability to read, write, and understand English; valid state driver’s license and insurable driving record.

Responsibilities

• Supervise a diversified workforce for 24/7 operations, maintenance, and repair of medical facility systems.
• Coordinate with customer Facility Management to provide reports, schedules, and status updates; recommend best practices.
• Ensure work complies with contract requirements and corrective action processes; maintain documentation for TJC, EPA, OSHA, and related standards.
• Provide subcontractor and vendor management, including performance reviews and follow-up actions.
• Respond to government requirements and represent the organization in meetings as requested.

Skills

Staff supervision

Facilities management

Healthcare facilities

Regulatory compliance

Vendor management

Contract management

Education

ASHE Certification desirable

CHFM Certification desirable

Job description

Job title: Contract Maintenance Manager

Job Summary:

The Contract Maintenance Manager will be responsible for the performance of all operations, maintenance, repair, and facility management support tasks and functions. Must be available during normal working hours (currently Monday-Friday, 0730 to 1630), and during non-duty hours for emergencies. Must be available within one hour in situations that require your presence. Whenever the CMM is contacted regarding an emergency situation, the CMM shall immediately provide guidance to contractor personnel and then contact the COR and FM.

Essential Duties and Responsibilities:

• Supervise a diversified work force responsible for 24-hour (24/7/365) operations, maintenance, and repair of medical facility systems
• Coordinate closely with customer FM in providing reports, scheduling services, sharing program status, and making best practice recommendations
• Ensure work is completed in compliance with contract requirements
• Resolve conflicts, identified deficiencies, and issues following reporting and corrective action requirements
• Maintain program documentation and records for The Joint Commission (TJC) requirements, contract deliverables and plans, training, staff certifications and licenses, and permits
• Provide subcontractor and vendor management, including performance reviews and necessary follow-up actions
• Hires, fires, and disciplines project employees.
• Assess employee incentive awards.
• Responsible for support staff coordination and ensuring required supervision of Contractor personnel is present during normal and other-than-normal duty hours.
• Attend all meetings that involve interests or support as related to PWS when representation is requested by another base activity.
• Ensure that all employees are properly trained and licensed, if required, prior to their appointment to a position or prior to operating equipment associated with a position.
• Ensure that supervisors and managers schedule and provide training as specified in the PWS.
• Ensures that all personnel assigned in each function secure and account for all Government property issued, that proper maintenance is performed, and that all applicable Security Control Plans are followed.
• Respond to Government requirements which occur throughout the life of the contract, including contract requirements for data accumulation and submission.
• Reports directly to the Regional Project Manager and performs other duties as assigned.

Education and/or Work Experience Requirements:

The CMM shall be technically qualified in the field of Healthcare Facilities Management and shall, as a minimum, have three (2) years’ experience in a business occupancy medical facility operations and maintenance and minimum five (5) years’ experience servicing and/or renovating commercial buildings, including supervision of a diversified work force responsible for operations, maintenance and repair of commercial building infrastructure systems. The CMM shall be familiar with the various codes and standards applicable to the O&M tasks covered by the PWS, TJC, NFPA, and EPA, and OSHA codes and standards. The CMM will be able to read, write, speak, and understand English. An American Society for Healthcare Engineering (ASHE) and Certified Healthcare Facility Manager (CHFM) certification for the CMM is desirable. Must possess a valid state driver’s license and insurable driving record. Must possess or be able to obtain a NACI (National Agency Check with Inquiries).

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In an 8-hour day, must be able to sit, bend, squat, kneel, lift, twist, climb, reach, stand and walk; to use hands for repetitive pushing, pulling, and single grasp motion; and to frequently lift and carry objects weighing up to 20 pounds

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Equal Opportunity Employer - This job description is subject to change by the employer as the needs of the employer and requirements of the job change