Contract CRM & Customer Data Specialist

MAU Workforce Solutions; Beloit (WI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Job summary

MAU Workforce Solutions is hiring a Customer Data & CRM Administrator for our client in Beloit, WI. As a Customer Data & CRM Administrator, you will maintain accurate customer records, support customer data management processes, and ensure information integrity across CRM and related business systems.

This is a short-term contract assignment with benefits including health insurance and vision insurance.

Qualifications

• Experience with CRM systems, customer data management, or administrative support.
• Associate's degree or equivalent experience in business administration, customer service, data management, or a related field.

Responsibilities

• Enter, update, and maintain customer contact information in CRM and business systems.
• Maintain customer master data records, including MSAs, contracts, and related documentation.
• Collect and provide customer data and inputs to support forecasting activities.
• Maintain accurate customer shipment history and order records.
• Track customer onboarding progress and required documentation.
• Update CRM systems following customer meetings, site visits, and follow-up activities.
• Maintain customer communication logs, activity records, and action item trackers.
• Ensure data accuracy, completeness, and consistency across customer databases and systems.
• Support reporting activities by providing accurate customer information and records.
• Coordinate with internal teams to resolve data discrepancies and maintain data quality.

Skills

CRM systems

Data management

Administrative support

MS Excel

Education

Associate's degree or equivalent in business administration, customer service, data management, or related field

Tools

MS Excel

Job description

MAU Workforce Solutions is hiring a Customer Data & CRM Administrator for our client in Beloit, WI. As a Customer Data & CRM Administrator, you will maintain accurate customer records, support customer data management processes, and ensure information integrity across CRM and related business systems.

This is a short-term contract assignment with benefits including health insurance and vision insurance.