Contract Consumer Lending Loan Coordinator

Redwood Credit Union; Santa Rosa (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

Redwood Credit Union is seeking a Temporary Consumer Lending Loan Coordinator to provide general assistance and departmental support while delivering superior Member service. Responsibilities include handling loan status, document collection, and preparing correspondence for staff and Members.

The role requires knowledge of loan origination software, strong communication, and the ability to work in a fast-paced, team-oriented environment. Some Saturdays may be required.

Qualifications

• Thorough knowledge of using internet-based loan origination software.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with a diverse group of people.
• Ability to act independently and confidentially with discretion.
• Ability to analyze situations and recommend workable solutions.
• Ability to coordinate activities and prioritize work.
• Ability to work in a team environment.
• Ability to work rotating schedule including some Saturdays.

Responsibilities

• Provide exceptional member service and respond to member inquiries.
• Communicate loan status and request documents needed to close loans.
• Prepare letters, memos, and reports for staff and members.
• Maintain confidentiality and safeguard member information.
• Support Direct and Indirect lending with loan packages and funding.
• Manage loan completion from approval to funding.
• Maintain loan records in Symitar and file UCCs where needed.
• Review daily lending reports and identify issues.
• Suggest process improvements to current workflows.

Skills

Strong communication skills

Independent work

Team collaboration

Time management

Problem solving

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Internet-based loan origination software

Job description

Redwood Credit Union is seeking a Temporary Consumer Lending Loan Coordinator to provide general assistance and departmental support while delivering superior Member service. Responsibilities include handling loan status, document collection, and preparing correspondence for staff and Members.

The role requires knowledge of loan origination software, strong communication, and the ability to work in a fast-paced, team-oriented environment. Some Saturdays may be required.