Contract & Compliance Billing Specialist

DS Bus Lines; Hudson (MA); On-site; USD 33,000 - 39,000; Full time

Job summary

DS Bus Lines in Hudson, MA is seeking a Contract & Compliance Coordinator to support billing, invoicing, and revenue integrity. The role partners with Operations and Finance to ensure accurate and timely billing, while maintaining contracts and pricing schedules.

The ideal candidate will have a strong eye for detail, experience with ERP/billing systems, and the ability to manage multiple software platforms while communicating effectively with clients and internal teams.

Qualifications

• Associate degree in Business Administration, Accounting, Finance, or related field preferred.
• Two years of billing, invoicing, accounts receivable, customer service, or administrative support experience preferred.
• Experience in transportation, logistics, healthcare transportation, or contract-based billing environments preferred.
• Experience using billing, accounting, ERP, scheduling, or transportation management systems preferred.

Responsibilities

• Provide billing and customer account support while partnering with Operations and Finance teams to ensure accurate and timely revenue recognition.
• Collect, validate, and maintain trip and service data required for accurate client invoicing.
• Collaborate with operations teams to ensure daily transportation activity is properly documented and submitted for billing.
• Prepare, review, and process invoices and related billing documentation for assigned clients.
• Verify trip records, mileage, wait time, no-shows, cancellations, and special services prior to invoice generation.
• Interpret transportation contracts, service agreements, and pricing schedules to ensure accurate invoicing and compliance with billing requirements.
• Process weekly, monthly, and contract-specific billing cycles within established deadlines.
• Resolve billing discrepancies, payment issues, and client inquiries in a timely and professional manner.
• Monitor accounts for payment discrepancies and assist in identifying billing errors or revenue leakage opportunities.
• Communicate directly with clients regarding invoices, billing questions, and supporting documentation.
• Generate billing reports, invoice summaries, and other client-requested reporting.
• Maintain rate schedules, contract pricing, and billing system data to ensure invoice accuracy.
• Ensure billing practices comply with transportation contracts, broker requirements, service level agreements, company policies, and applicable regulations.
• Maintain accurate documentation to support audits, customer reviews, and internal controls.
• Meet established productivity, accuracy, and service standards.
• Support and assist operations when needed with driver safety compliance reporting and documentation.

Skills

Attention to detail

Billing data analysis

Time management

Customer service

Excel skills

Contract interpretation

Education

Associate degree

Tools

ERP systems

Billing software

TMS

Job description

DS Bus Lines in Hudson, MA is seeking a Contract & Compliance Coordinator to support billing, invoicing, and revenue integrity. The role partners with Operations and Finance to ensure accurate and timely billing, while maintaining contracts and pricing schedules.

The ideal candidate will have a strong eye for detail, experience with ERP/billing systems, and the ability to manage multiple software platforms while communicating effectively with clients and internal teams.