Contract Account Manager- Bilingual (Korean/English)

Ultimate Staffing Services; Plano (TX); On-site; USD 40,000 - 41,000; Full time

Job summary

Ultimate Staffing Services in Plano, TX is seeking a Mid-level Account Manager to oversee contract operations and client communications on a 1-year term. You will draft contracts, manage quotations, and coordinate with procurement, accounting, and legal to ensure compliance.

The role requires a Bachelor’s in Business Admin or 4+ years in related fields, with strong ICT, cloud, and Office software skills, and a proven ability to deliver accurate reports and maintain client satisfaction.

Qualifications

• Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
• Create and manage quotations for new and renewal contract.
• Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
• Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
• Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
• Prepare and deliver both regular and ad hoc reports tailored to client needs.
• Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
• Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.
• Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
• Perform additional responsibilities as required to support overall business objectives.

Responsibilities

• Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
• Create and manage quotations for new and renewal contracts.
• Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
• Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
• Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
• Prepare and deliver both regular and ad hoc reports tailored to client needs.
• Manage the full contract lifecycle, including initiation, execution, tracking and renewal.
• Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.
• Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
• Perform additional responsibilities as required to support overall business objectives.

Skills

Cross-cultural communication

Client relationship management

Legal documentation

Attention to detail

Time management

Strategic problem-solving

Education

Bachelor’s degree in Business Administration

Tools

ICT systems

Cloud platforms

Digital collaboration tools

Microsoft Office

Job description

Salary: USD29 - USD30 per hour

Job Title: Mid. Account Manager

Contract Period: 1 year

Description:

• Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
• Create and manage quotations for new and renewal contract.
• Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
• Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
• Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
• Prepare and deliver both regular and ad hoc reports tailored to client needs.
• Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
• Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.
• Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
• Perform additional responsibilities as required to support overall business objectives.

Education/Experience:

Bachelor ’ s Degree in Business Administration, or a minimum of 4 years of experience in related field/s desired.

Skills:

• Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools
• Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Core Strengths: Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving