Contents Restoration Project Lead

Bosun 25F9D5Ec70Da; Kansas; Hybrid; USD 68,000 - 75,000; Full time

Benefits offered by this job

Quarterly bonuses

Company vehicle

Fuel card

Company cell phone

Certifications & training

Job summary

Northern Virginia-based contents restoration firm is hiring a Contents Restoration Project Manager to lead contents projects from inspection through final pack-out and invoicing.

The role blends contents estimating, project management, field inspections, crew scheduling, warehouse operations, and carrier communications. Xactimate experience and restoration background are strongly preferred, with on-call rotation and hybrid work expectations.

Qualifications

• Three or more years of experience in property restoration, contents restoration, emergency services, estimating, or insurance claims.
• Experience writing estimates in Xactimate.
• Knowledge of insurance restoration processes, documentation, and carrier expectations.
• Ability to manage multiple projects, deadlines, crews, and customer relationships.
• Strong organizational and communication skills.
• Willingness to work in field, warehouse, office, and customers' properties.
• Valid driver’s license with an acceptable driving record.
• Ability to pass a criminal background check.
• Availability for occasional nights, weekends, and holidays as part of an on‑call rotation.

Responsibilities

• Inspect contents losses from fire, water, smoke, mold, and storm damage.
• Identify salvageable contents and document conditions with photos and records.
• Write contents estimates in Xactimate and manage revisions for carrier approval.
• Manage pack-out, cleaning, storage, and pack-in process.
• Schedule and supervise field crews and temporary labor across projects.
• Maintain job documentation, signed authorizations, photos, time records, and carrier updates.
• Ensure completed work is documented for final billing.
• Communicate with homeowners, managers, adjusters and leadership.
• Oversee contents warehouse organization, inventory, supplies, equipment and security.
• Manage division vehicles, inspections and maintenance reporting.
• Resolve customer concerns and escalations professionally.
• Participate in rotating on-call schedule for emergencies.

Skills

Contents restoration

Estimating

Project management

Customer relations

Tools

Xactimate

Symbility

Encircle

Job description

Northern Virginia-based contents restoration firm is hiring a Contents Restoration Project Manager to lead contents projects from inspection through final pack-out and invoicing.

The role blends contents estimating, project management, field inspections, crew scheduling, warehouse operations, and carrier communications. Xactimate experience and restoration background are strongly preferred, with on-call rotation and hybrid work expectations.