Project Manager Contents Department

shift, LLC; Richmond (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

shift, LLC, a rapidly growing restoration company in Richmond, Virginia, is seeking a Contents Manager. This role involves building a new division focused on customer loyalty while being dedicated, organized, and able to thrive in a fast-paced environment.

The ideal candidate will manage content projects from initial inspections to documenting pre-existing damages and coordinating job logistics. Experience in restoration, a valid driver’s license, and good communication skills are essential. The position requires availability for on-call emergencies.

Qualifications

• 3+ years experience in restoration or related field.
• Able to work on a rotating on-call schedule.
• Knowledge of Xactimate and Residential/Commercial Restoration is a plus.

Responsibilities

• Capture customer loyalty and respond to jobs.
• Perform initial job site inspections for projects.
• Document pre-existing damage and maintain records.
• Coordinate personnel, equipment, and materials for jobs.

Skills

Customer loyalty

Time management

Planning

Team Player

Communication skills

Organizational skills

Job description

Rapidly growing, leading edge Restoration Company looking for a Contents Manager with over 3 years experience. Professional attitude, highly organized, strong planning, time and self-management skills not only a must but a fundamental part of who you are.

Job Description

You will need to be dedicated to building this new exciting division by capturing customer loyalty, be willing to work in a challenging fast-paced environment, and be able to work as a team player. If you are a highly motivated professional with immense integrity who is committed to excellence, this may be your opportunity to join a dynamic company. The Contents Project Manager will be able to respond to, secure jobs and perform initial job site inspections. A qualified candidate must be willing to be on call 24/7 for emergency disaster situations and other restoration related activities.

Qualifications

Able to understand and profitably estimate the flow and process of contents projects including, but not limited to:

• Pack Outs/Pack Ins
• Structural Cleaning
• Contents Cleaning
• Content Valuations (able to recognize high end items and special transportation needs)

Able to schedule contents projects including, but not limited to:

• Coordinate and Track Personnel
• Coordinate and Track Equipment necessary for the job
• Procure, Coordinate and Track Materials necessary for the job

Able to fully document pre-existing damage, maintain accurate and up-to-date records of each job and client belongings; ability to control breakage; follow company policy and expectations in detail; provide excellent and constant communication and customer service; able to collect required payment from clients; must be organized, possess a positive attitude and display a professional appearance; must be physically able to work in PPE including respiratory protection and lift at least 50 pounds; willing to work on a rotating on call schedule that will require availability on nights and weekends; clean/valid driver’s license; clean background check (no felony convictions); excited to work in a team atmosphere; candidate must have great written and verbal communication skills and must possess good computer skills.

Knowledge of Xactimate and/or Residential/Commercial Restoration is a plus.

All your information will be kept confidential according to EEO guidelines.