Contents Restoration Project Lead

Rainbow Restoration of Milwaukee; Gaithersburg (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

Rainbow Restoration of Rockville is seeking a hands-on supervisor for contents restoration projects. You will lead field and warehouse activities, coordinate pack-out and inventory workflows, and ensure high-quality restoration outcomes for both residential and commercial clients.

The role requires strong organizational skills, experience in contents restoration, and the ability to manage multiple sites while maintaining safety standards and client satisfaction.

Qualifications

• Experience in contents restoration, mitigation, cleaning, or related restoration services.
• Previous supervisory or leadership experience preferred.
• Strong knowledge of pack-out, inventory management, contents cleaning, and restoration procedures.
• Excellent organizational and time-management skills.
• Ability to communicate professionally with customers, insurance representatives, and team members.
• Proficiency with restoration software, inventory systems.
• Ability to lift and move contents as required and work in various environmental conditions.
• Valid driver's license and acceptable driving record.

Responsibilities

• Supervise and coordinate contents restoration projects from initial assessment through project completion.
• Manage pack-out, inventory, cleaning, storage, and pack-back operations.
• Conduct on-site inspections to determine scope of work and contents restoration requirements.
• Prepare and review inventories, content condition reports, and documentation for insurance carriers and clients.
• Ensure accurate tracking, labeling, and storage of customer belongings.
• Oversee contents cleaning processes, including smoke, soot, water, mold, and odor remediation.
• Monitor project schedules and labor utilization to ensure efficiency and profitability.
• Train, mentor, and supervise contents restoration technicians.
• Maintain quality control standards and ensure customer satisfaction throughout the restoration process.
• Communicate with homeowners, and other stakeholders regarding project status and scope changes.
• Ensure compliance with company safety policies and industry standards.
• Manage equipment, supplies, and warehouse organization related to contents restoration operations.
• Resolve customer concerns and provide professional service throughout the restoration process.

Skills

Leadership

Project coordination

Customer service

Attention to detail

Problem-solving

Documentation

Inventory management

Quality assurance

Safety compliance

Tools

Restoration software

Inventory systems

Job description

Rainbow Restoration of Rockville is seeking a hands-on supervisor for contents restoration projects. You will lead field and warehouse activities, coordinate pack-out and inventory workflows, and ensure high-quality restoration outcomes for both residential and commercial clients.

The role requires strong organizational skills, experience in contents restoration, and the ability to manage multiple sites while maintaining safety standards and client satisfaction.