Contents / Cleaning Supervisor

shift, LLC; Greenville (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

shift, LLC is looking for a dedicated Cleaning Technician in the Greenville, North Carolina area. The ideal candidate should be customer-focused, possess excellent communication skills, and work well in a team environment.

This position requires a hands-on approach to cleaning and restoration, including transporting contents and maintaining detailed inventories. Experience in managing logistics and small teams is advantageous. A valid driver’s license is a must, and candidates will undergo background checks and drug tests.

Qualifications

• Ability to communicate effectively with homeowners and adjusters.
• Experience in managing small teams and logistics planning.
• Must possess a valid insurable driver's license.

Responsibilities

• Perform cleaning and restoration duties according to industry standards.
• Pack and transport contents to cleaning facilities.
• Evaluate items for cleaning and document damage.

Skills

Professional conduct

Quality customer service skills

Excellent computer skills

Ability to work in a team

Self-motivated

Education

Cleaner (Contents Cleaning Tech certificate)

Job description

Leading Insurance Restoration company in the Greenville, Raleigh and Charlotte area quickly growing and expanding territory coverage and looking to fill positions.

Job Description

We are a progressive restoration contracting company with a culture of excellence and team spirit, has an opportunity for a Cleaning Technician to join our team. This person will need to be dedicated to capturing customer loyalty, be willing to work in a challenging/fast-paced environment, and be able to work as a team player. If you are a highly motivated professional with immense integrity who is committed to excellence, this may be your opportunity to join a dynamic company.

Qualifications

• Professional conduct able to sell the Contents Services to insurance adjusters, property managers and homeowners
• Quality customer service skills working with homeowners with the ability to:
  • ascertain and communicate proper cleaning/packing methods per item
  • ascertain and communicate approximate values of property upon inspection
  • discuss contracts and work authorizations with homeowners
  • assess and meet homeowners needs in an emergency situation
  • communicate (verbally and in writing) progress of job to homeowner and adjusters
• Cleaner (Contents Cleaning Tech certificate) an asset but not required
• Experience in being responsible to both supervise and be actively/hands on involved with:
  • Organization and logistic planning
  • Managing small teams of people possibly in multiple locations
  • Planning ahead for multiple locations man power and supplies needed
  • On-site evaluation
  • Photograph or videotape contents to document damage
  • Evaluate items for cleaning and restoration on or off‑site
  • Complete a detailed inventory – listing all contents with corresponding inventory numbers and detailed description of condition on master inventory sheet
  • Identify contents damaged beyond repair and document on total loss content list
• Pack‑outs, Storage and Pack‑ins:
  • Pack residential and commercial goods in protective wrapping and boxes
  • Transport contents by truck to cleaning and restoration facility
  • Once cleaned and restored, place and track contents in secured vaults or large lock‑up areas until ready to return
• Cleaning and restoration:
  • Hand‑clean, deodorize and treat contents according to standard industry guidelines and manufacturer specifications
  • Know when to use specialty appraisers and restorers to handle fine art and high‑end electronics
• Excellent computer skills (email, excel, word, digital pictures, DASH)
• Work well and communicate within a team environment
• Perform assigned work in a timely manner and meet deadlines
• Uphold all company policies and procedures
• Work flexible hours
• Positive attitude and self‑motivated
• Valid insurable driver's license with clean driving record
• Pass ongoing drug tests and criminal background checks

Additional Information

We are seeking talented individuals to fill this position in the Greenville / Winterville NC area.

Candidates must be self‑motivated, enthusiastic, have excellent communication and customer service skills.