Water / Demo / Cleaning Technicians

shift, LLC; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

shift, LLC is looking for Water Restoration Technicians in Charlotte, NC, responsible for responding to water damage incidents and providing outstanding customer service during critical times. This role involves physical work, including equipment operation to dry structures successfully according to industry standards.

Candidates should possess excellent customer service skills, mechanical aptitude, and the ability to work flexible hours. The company offers opportunities for advancement and training for qualified candidates.

Qualifications

• Experience in repairing and maintenance fields or construction industry is an asset.
• Desire to improve processes and grow with the company.
• Ability to document progress in job management software.

Responsibilities

• Respond to water damaged properties during and after business hours.
• Utilize equipment to dry the structure successfully.
• Act in a sensitive, positive, and professional manner.

Skills

Excellent Customer Service experience

Mechanical aptitude

Problem solving and analytical skills

Excellent verbal and written communication skills

Ability to be on call

Tools

Water extraction equipment

Carpet cleaning equipment

Xactimate or estimating software

Job description

Leading Insurance Restoration company in the Greenville / Winterville, Raleigh and Charlotte area quickly growing and expanding territory coverage and looking to fill multiple positions immediately.

We are hiring for Water Restoration Technicians to provide outstanding customer service in great times of need to customers who have experienced floods, burst pipes or water leaks affecting their property.

Job Description

Daily response to water damaged properties both during and after business hours.

Responsible to:

• act in a sensitive, positive and professional manner
• lift up to 90 lbs and stand for prolonged periods
• utilize the equipment to dry the structure successfully to industry standards
• document all progress in job management software

Addition carpentry demolition skills an asset.

The position is fast paced, will generally consist of 80% field work and 20% administrative duties however requires extreme flexibility of assignments and work hours.

Qualifications

• Excellent Customer Service experience in helping people
• Mechanical aptitude including Water extraction and Carpet cleaning equipment capability
• Careful demolition of affected areas only
• Structure Cleaning
• Previous experience in repair and maintenance fields or Construction industry an asset
• Computer literate
• Problem solving and analytical skills
• Excellent verbal and written communication skills
• IICRC certifications will put you on top of interview list
• Xactimate or estimating software knowledge also moves you to top of list
• Ability to be on call multiple weekends a month
• Desire to improve processes and grow with company

Please do not apply if you do not meet criteria below:

• Excellent driving record
• Clean criminal background
• Ability to pass drug test pre-employment and ongoing randomly during employment

Additional Information

The pay is based on industry experience with opportunity for advancement, training and Industry certifications for the qualified candidate.

We look forward to receiving your application!

Please forward your cover letter, resume, and references with application. Only complete applications will be reviewed.