Contents Adjuster Trainee

Sedgwick; Lake Michigan Beach (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Sedgwick is hiring an entry-level claims associate to complete non-complex projects and collaborate with adjusters. You will learn insurance principles, engage with insureds, and support the inspection process while pursuing an adjuster license within 12 months. Travel may be required as part of field activities.

The role emphasizes strong communication, teamwork, and PC skills while building essential industry knowledge.

Qualifications

• High school diploma or GED required.
• One year of customer service, construction or related experience.

Responsibilities

• Complete non-complex projects per sponsor department guidance.
• Support property experts and participate in meetings.
• Learn insurance coverages and pursue an adjuster license within 12 months.
• Interact with insureds, documenting claims data and visuals.
• Assist in the claims inspection process.

Skills

Oral and written communication

PC literate (MS Office)

Organizational skills

Interpersonal skills

Teamwork

Performance competencies

Education

High school diploma or GED

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

• Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
• Certified as a Great Place to Work®
• Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE :

Completes non-complex projects related to claims operations including field, desk and estimating software activities; networks with adjusters and other Sedgwick colleagues; and participates in defined learning path to pursue an adjuster license within 12 months of hire.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Completes assigned non-complex projects as defined by the sponsoring department management. Projects may involve various specialty practice areas of claims such as engineering, forensic accounting, and fire investigation.
• Assists property experts with projects and participates in meetings.
• Trains on insurance coverages and principles, which may include analysis of loss experience, financial conditions and physical characteristics of risks with a plan to obtain an adjuster's license within 12 months in position.
• Under the direction of a claims expert, interacts with insureds, documenting claims data, visuals and related evidence.
• Supports experts in the claims inspection process.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travels as required.

QUALIFICATIONS

Education & Licensing

• High school diploma or GED required.

Experience

• One (1) years of customer service, construction or related experience or equivalent combination of education and experience required.

Skills & Knowledge

• Strong oral and written communication skills
• PC literate, including Microsoft Office products
• Organizational skills
• Excellent interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required. Have the ability to climb, crawl, stoop, kneel, reaching/working overhead, lift/carry up to 50 pounds, push/pull up to 100 pounds and drive up to 4 hours per day. Must have continual use of manual dexterity.

Auditory/Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.