Senior Adjuster

Sedgwick; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Sedgwick, a global leader in claims management, is seeking a Senior Adjuster to handle property and casualty claims with minimal supervision. This role involves evaluating coverage, damages, and reserves, and working with clients and witnesses.

The ideal candidate holds a bachelor's degree (preferred), an IIA-AIC designation, and an active state adjuster license, with at least two years of related experience. Strong communication and customer-service skills are essential.

Qualifications

• Bachelor's degree preferred; professional designation valued.
• IIA-AIC designation required.
• Active state adjuster license required.

Responsibilities

• Inspects claims and contacts involved parties promptly.
• Investigates circumstances for coverage, cause, and reserves.
• Reviews policies to determine coverage.
• Prepares cost estimates for repair or replacement.
• Interviews claimants and witnesses regarding claims.
• Negotiates and settles first- and third-party claims.
• Handles salvage and subrogation as needed.
• Maintains client relationships to secure referrals.

Skills

Oral Communication

Written Communication

Customer Service

Attention to Detail

Time Management

Teamwork

Education

Bachelor's degree preferred

IIA-AIC designation required

State adjuster license required

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Senior Adjuster

PRIMARY PURPOSE:

To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.

ESSENTIAL FUNCTIONS And RESPONSIBILITIES

• Inspects claims and contacts involved parties in a timely manner.
• Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.
• Examines insurance policies and other records to determine insurance coverage.
• Prepares estimates for cost of repair and/or replacement.
• Conducts interviews with claimant and witnesses regarding submitted claim(s).
• Negotiates and settles both 1st and 3rd party claims.
• Addresses salvage and subrogation as required by the client.
• Maintains client relationships to assure repeated business referrals.

ADDITIONAL FUNCTIONS And RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Qualifications

Bachelor's degree from an accredited college or university preferred. IIA-AIC designation required. Appropriate state adjuster license is required.

Experience

Two (2) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:

Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

• Must be able to stand and/or walk for long periods of time.
• Must be able to kneel, squat or bend.
• Must be able to work outdoors in hot and/or cold weather conditions.
• Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
• Be able to lift/carry up to 50 pounds
• Be able to push/pull up to 100 pounds
• Be able to drive up to 4 hours per day.
• Must have continual use of manual dexterity.

Auditory/Visual:

Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.