Contents Adjuster

Sedgwick Claims Management Services Ltd; Town of Texas (WI); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k and matching

PTO

Disability and life insurance

Employee assistance programme

FSA/HSA

Job summary

Sedgwick Claims Management Services Ltd is seeking a Claims Adjuster to handle losses for property and casualty insurers in Wisconsin. You will examine policies, interview claimants, inspect property, and negotiate settlements while maintaining accuracy and timely reporting.

The role requires a Bachelor's degree, state adjuster license, and IIA-AIC designation within 12–18 months, with strong written and verbal communication and customer service skills.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Obtain IIA-AIC designation within 12 to 18 months.
• Appropriate state adjuster license is required.
• Strong oral and written communication and customer service skills.

Responsibilities

• Examines insurance policies and other records to determine insurance coverage.
• Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.
• Consults police and hospital records and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates settlement with claimant.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probable costs.
• Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.

Skills

Oral communication

Written communication

Customer service

Time management

Education

Bachelor's degree

IIA-AIC designation

State adjuster license

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work‑life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Contents Adjuster

PRIMARY PURPOSE: To handle losses and claims for property and casualty insurers.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Examines insurance policies and other records to determine insurance coverage.
• Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.
• Consults police and hospital records and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates settlement with claimant.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probable costs.
• Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing: Bachelor's degree from an accredited college or university preferred. Obtain IIA-AIC designation within 12 to 18 months. Appropriate state adjuster license is required.

Experience: None.

Skills & Knowledge: Strong oral and written communication, including presentation skills PC literate, including Microsoft Office products Demonstrated commitment to timely reporting Strong customer service skills Strong interpersonal skills Attention to detail and accuracy Good time management and organizational skills Ability to work independently or in a team environment Ability to meet or exceed Performance Competencies.

WORK ENVIRONMENT

• Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Must be able to stand and/or walk for long periods of time. Must be able to kneel, squat or bend. Must be able to work outdoors in hot and/or cold weather conditions. Have the ability to climb, crawl, stoop, kneel, reaching/working overhead Be able to lift/carry up to 50 pounds Be able to push/pull up to 100 pounds Be able to drive up to 4 hours per day. Must have continual use of manual dexterity.
• Auditory/Visual: Hearing, vision and talking.

COMPENSATION AND BENEFITS

Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location.

For the jurisdiction noted in this job posting only, the range of starting pay for this role is $55,000 - $65,000 USD annually.

A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

• medical
• dental
• vision
• 401k and matching
• PTO
• disability and life insurance
• employee assistance
• flexible spending or health savings account
• other additional voluntary benefits

Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI‑enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For more, see sedgwick.com