Content Strategy Architect

SGS Consulting; Austin (TX); On-site; USD 80,000 - 130,000; Full time

Job summary

SGS Consulting is seeking a skilled Content Strategist to craft contextual, user-focused messaging across digital channels. You will partner with UX, product, and stakeholders to ensure clear, aligned content and maintain governance across enterprise platforms.

Responsibilities include audits, roadmaps, and producing content artifacts while mentoring teammates on tone, writing, and strategy. Bachelor's degree required; CMS/KMS experience preferred.

Qualifications

• Bachelor's degree required.
• Experience with CMS and knowledge management systems (KMS).
• Ability to translate research insights into content improvements.
• Strong editing, grammar, and clarity for digital interfaces.
• Ability to build and govern content roadmaps and workflows.

Responsibilities

• Develop and execute content strategy across digital channels.
• Collaborate with UX Designers, Product teams, and stakeholders.
• Conduct content audits and build a comprehensive content roadmap.
• Lead content governance initiatives across platforms.
• Create and manage workflows for content requests, production, and delivery.
• Participate in user research to evaluate content performance and improvements.
• Produce scripts, knowledge base articles, in-product content, and strategic docs.
• Coach and mentor team on content strategy, tone-of-voice, and writing.
• Collaborate with diverse stakeholders to gain alignment and ensure messaging success.

Skills

Content Strategy

UX Collaboration

Editing & Proofreading

Research & Analytics

Stakeholder Alignment

Education

Bachelor's degree

Tools

CMS

KMS

Agent-Facing Apps

Job description

SGS Consulting is seeking a skilled Content Strategist to craft contextual, user-focused messaging across digital channels. You will partner with UX, product, and stakeholders to ensure clear, aligned content and maintain governance across enterprise platforms.

Responsibilities include audits, roadmaps, and producing content artifacts while mentoring teammates on tone, writing, and strategy. Bachelor's degree required; CMS/KMS experience preferred.