Content & Social Media Coordinator

MASS MoCA; North Adams (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) retirement plan

Paid Time Off

Sick Time

Employee Assistance Program (EAP)

Professional development reimbursement

Educational leave

ROAM membership

Staff events year-round

Job summary

MASS MoCA is seeking a full-time Communications Coordinator in the North Adams campus to support the museum’s external and internal communications. You will develop content, edit across channels, manage editorial standards, and assist with events, email campaigns, and PR activities.

You will collaborate with the Communications & Content team, use project management tools, and help ensure on-time delivery of ads, collateral, and ephemera.

Qualifications

• Education: Minimum high school diploma or equivalent required.
• Relevant work experience in a marketing or communications role.
• Excellent writing and editing skills; writing samples may be requested.
• Strong organizational skills; ability to work independently in a fast-paced environment.
• Email marketing experience (e.g., Prospect II, MailChimp) preferred.
• Professional social media experience preferred (e.g., Sprout Social).
• Experience with Project Management software such as Asana or Trello preferred.
• Knowledge and appreciation of contemporary art and performance.
• Additional administrative duties as assigned.

Responsibilities

• Develop engaging content for social media channels and pull analytic reports.
• Edit copy to editorial style for website, social media, and marketing materials.
• Maintain editorial style guide.
• Assist with social media at events and organic posting.
• Assist with digital communications including email marketing and event calendars.
• Develop and maintain cross-promotional relationships.

Skills

Content creation

Editing

Social media

Analytics reporting

Copywriting

Education

High school diploma or equivalent

Job description

MASS MoCA is seeking a full-time Communications Coordinator in the North Adams campus to support the museum’s external and internal communications. You will develop content, edit across channels, manage editorial standards, and assist with events, email campaigns, and PR activities.

You will collaborate with the Communications & Content team, use project management tools, and help ensure on-time delivery of ads, collateral, and ephemera.