Content Partnerships Operations Lead

TurboSquid by Shutterstock; New York (NY); On-site; USD 150,000 - 160,000; Full time

Job summary

Shutterstock’s Data Partner Network (DPN) seeks a Senior Manager, Content Partner Operations to scale the ecosystem by aligning library readiness, data refreshes, and partner workflows. You will serve as the operational bridge between signed supply partners and internal teams, ensuring supplier information, libraries, and metadata are complete and ready for downstream tasks.

You will manage partner readiness, catalog details, rights metadata, samples, and delivery status, coordinating

Qualifications

• 6–8 years of experience in supplier or partner operations, content operations, catalog operations, metadata operations, or data licensing businesses.
• Strong experience with metadata, content libraries, catalog structures, asset management systems, or content management workflows.
• Experience onboarding or managing partner-supplied content libraries.
• Excellent external communication with partners.

Responsibilities

• Manage ongoing operational communication with signed supply partners regarding library readiness, metadata, content refreshes, and partner activities.
• Maintain accurate supplier profiles and internal documentation across systems.
• Track supplier catalog details, rights information, metadata, samples, delivery status, and related inputs.
• Coordinate supplier support for initial library delivery and ongoing content updates.
• Track supplier lifecycle and contractual milestones (renewals, expirations, exclusivity, commitments).
• Monitor supplier activity, open questions, and next steps to ensure timely follow-through.
• Coordinate supplier information and handoffs across onboarding, content readiness, and customer delivery teams.
• Identify opportunities to improve supplier workflows, documentation, and operational processes as DPN scales.

Skills

Supplier operations

Partner communications

Metadata management

Cross-functional coordination

CRM tools experience

Tools

Confluence

Jira

Salesforce

Job description

Shutterstock’s Data Partner Network (DPN) seeks a Senior Manager, Content Partner Operations to scale the ecosystem by aligning library readiness, data refreshes, and partner workflows. You will serve as the operational bridge between signed supply partners and internal teams, ensuring supplier information, libraries, and metadata are complete and ready for downstream tasks.

You will manage partner readiness, catalog details, rights metadata, samples, and delivery status, coordinating