Content Partnerships Operations Lead

Shutterstock, Inc; New York (NY); On-site; USD 150,000 - 160,000; Full time

Job summary

Shutterstock, Inc. in New York seeks a Senior Manager, Content Partner Operations to scale the Data Partner Network by aligning supplier readiness, metadata, and delivery processes with internal teams.

You will manage catalog details, rights information, samples, and milestones, while ensuring accurate supplier profiles and clear external communication within a cutting-edge AI and data licensing environment.

Qualifications

• 6-8 years of experience managing supplier or partner operations in data, AI, media, or licensing.
• Strong experience with metadata, content libraries, catalog structures, asset management workflows.
• Experience onboarding, organizing, delivering, and managing partner-supplied content libraries.
• Excellent external communication and ability to manage partner-facing conversations clearly.

Responsibilities

• Manage ongoing operational communication with signed supply partners related to library readiness, metadata, content refreshes, and broader partner activities.
• Maintain accurate supplier profiles and internal documentation across relevant systems.
• Drive content readiness by tracking supplier catalog details, rights information, metadata, samples, delivery status, and related operational inputs.
• Coordinate supplier support for initial library delivery and ongoing content updates.
• Track supplier lifecycle and contractual milestones, including renewals, expiration dates, exclusivity periods, and partner-specific commitments.
• Monitor supplier activity, open questions, and next steps to help ensure timely follow-through.
• Coordinate supplier information and operational handoffs across internal teams supporting onboarding, content readiness, and customer delivery.
• Identify and support opportunities to improve supplier workflows, documentation, and operational processes as the Data Partner Network scales.

Skills

Partner operations management

Metadata operations

Content operations

Cross-functional communication

Organizational skills

Project coordination

Tools

Confluence

Jira

Salesforce

Job description

Shutterstock, Inc. in New York seeks a Senior Manager, Content Partner Operations to scale the Data Partner Network by aligning supplier readiness, metadata, and delivery processes with internal teams.

You will manage catalog details, rights information, samples, and milestones, while ensuring accurate supplier profiles and clear external communication within a cutting-edge AI and data licensing environment.