Senior Manager, Content Partner Operations

TurboSquid by Shutterstock; New York (NY); On-site; USD 150,000 - 160,000; Full time

Job summary

Shutterstock’s Data Partner Network (DPN) seeks a Senior Manager, Content Partner Operations to scale the ecosystem by aligning library readiness, data refreshes, and partner workflows. You will serve as the operational bridge between signed supply partners and internal teams, ensuring supplier information, libraries, and metadata are complete and ready for downstream tasks.

You will manage partner readiness, catalog details, rights metadata, samples, and delivery status, coordinating

Qualifications

• 6–8 years of experience in supplier or partner operations, content operations, catalog operations, metadata operations, or data licensing businesses.
• Strong experience with metadata, content libraries, catalog structures, asset management systems, or content management workflows.
• Experience onboarding or managing partner-supplied content libraries.
• Excellent external communication with partners.

Responsibilities

• Manage ongoing operational communication with signed supply partners regarding library readiness, metadata, content refreshes, and partner activities.
• Maintain accurate supplier profiles and internal documentation across systems.
• Track supplier catalog details, rights information, metadata, samples, delivery status, and related inputs.
• Coordinate supplier support for initial library delivery and ongoing content updates.
• Track supplier lifecycle and contractual milestones (renewals, expirations, exclusivity, commitments).
• Monitor supplier activity, open questions, and next steps to ensure timely follow-through.
• Coordinate supplier information and handoffs across onboarding, content readiness, and customer delivery teams.
• Identify opportunities to improve supplier workflows, documentation, and operational processes as DPN scales.

Skills

Supplier operations

Partner communications

Metadata management

Cross-functional coordination

CRM tools experience

Tools

Confluence

Jira

Salesforce

Job description

Shutterstock's Data Partner Network (DPN) is a strategic pillar of the Data Licensing & Services AI division's growth strategy. The DPN team identifies, negotiates, and manages partnerships with content companies around the world, expanding the breadth and diversity of content available within Shutterstock's AI ecosystem. This growing network includes partners across a wide range of content modalities, including long-form video, text, conversational audio, editorial content, and more, providing a continuous pipeline of high-quality data to support our expanding portfolio of AI customers.

The Senior Manager, Content Partner Operations will play a critical role in scaling and operationalizing this ecosystem by driving clarity, consistency, and supplier-specific processes across content readiness, data refreshes, operational handoffs, and ongoing partner management.

This role will serve as an operational bridge between signed supply partners and internal teams, helping ensure that supplier information, libraries, metadata, documentation, and next steps are complete, accurate, and ready to support downstream workflows.

What You'll Do

• Manage ongoing operational communication with signed supply partners related to library readiness, metadata, content refreshes, and broader partner activities.
• Maintain accurate supplier profiles and internal documentation across relevant systems.
• Drive content readiness by tracking supplier catalog details, rights information, metadata, samples, delivery status, and related operational inputs.
• Coordinate supplier support for initial library delivery and ongoing content updates.
• Track supplier lifecycle and contractual milestones, including renewals, expiration dates, exclusivity periods, and partner-specific commitments.
• Monitor supplier activity, open questions, and next steps to help ensure timely follow-through.
• Coordinate supplier information and operational handoffs across internal teams supporting onboarding, content readiness, and customer delivery.
• Identify and support opportunities to improve supplier workflows, documentation, and operational processes as the Data Partner Network scales.

What You’ll Bring To The Role

• 6–8 years of experience managing supplier or partner operations, content operations, catalog operations, metadata operations, or supply-side relationships in data, AI, media, streaming, distribution, or content licensing businesses.
• Strong experience working with metadata, content libraries, catalog structures, asset management systems, or content management workflows.
• Experience supporting the onboarding, organization, delivery, or ongoing management of partner-supplied content libraries.
• Strong external communication skills with the ability to manage partner-facing conversations clearly and professionally.
• Highly organized, detail-oriented, and comfortable managing multiple workstreams and cross-functional handoffs.
• Experience working with Confluence, Jira, Salesforce, or similar collaboration, CRM, and workflow management tools.
• AI, machine learning, or data licensing experience is a plus.

At Shutterstock, we are committed to providing competitive pay and benefits that are in line with industry standards. The compensation package offered may vary depending on employment experience, skills, and knowledge. You may also be eligible for our generous benefits package including health, wellness and financial benefits. Compensation ranges for candidates in locations outside of the location(s) below may differ based on the cost of labor, market, and additional factors.

The Pay Range For This Position Is Below

• 150,000 - 160,000 per year in New York

Note: Commission-eligible roles are expressed as on-target earnings (base and commission). Non-commission roles are expressed as base salary only but are also eligible for annual incentives.

Shutterstock Values

We are one team collectively focused on creating an unrivaled experience for our Customers and Contributors. Our Values represent the mindset of the employee who will thrive at Shutterstock. If you are passionate about what you do, and want to become part of a cutting-edge technology company building industry leading products, please apply.

Shutterstock is an Equal Opportunity Employer. Suitably qualified and eligible candidates are encouraged to apply regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

Shutterstock ensures that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [e-mail].

The referenced salary range is based on the Company’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.