Content Operations Lead – Remote (Federal Program)

Vaultes, LLC; Washington (District of Columbia); Remote; USD 115,000 - 127,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Work-from-home opportunities

401k with matching incentive

Life insurance

Short-term disability

Job summary

Vaultes, LLC is seeking a hands-on Content Manager to lead daily digital content management and web publishing for a high-visibility federal program. You will own updates, QA, and collaboration with a small content team and stakeholders to ensure accuracy and timely delivery.

The ideal candidate brings strong CMS skills (Drupal/WordPress/SharePoint), 508 accessibility knowledge, and proven experience managing content operations in government contexts.

Qualifications

• Bachelor’s or higher in Communications, English, Journalism, UX, CS or related field.
• 7+ years in digital content management, web publishing, or content operations.
• Experience content updates in government or public-sector environments.
• Proven team leadership and workload coordination.
• Strong knowledge of federal accessibility requirements (Section 508).
• Ability to conduct content audits, gap analyses, and user research.
• Proficiency with CMS (Drupal, WordPress, SharePoint).
• Knowledge of web design principles, SEO, HTML, and IA.
• Strong analytical and communication skills.
• Experience with Agile/Scrum and Jira/Trello.

Responsibilities

• Perform hands-on content updates, including uploads, revisions, data and map updates.
• Quality-check updates for accuracy, accessibility, and compliance.
• Manage Jira board: triage, prioritization, assignment, tracking.
• Lead content operations, workload, deliverables, and quality.
• Coach team members for consistent execution and continuous improvement.
• Collaborate with owners, stakeholders and SMEs to clarify requirements.
• Maintain content standards, docs, version control, and publishing procedures.
• Handle sensitive government information securely.
• Identify opportunities to improve workflows and efficiency.
• Contribute to content strategy, governance, audits, and performance analysis.

Skills

CMS experience

Jira/Trello

Accessibility (Section 508)

Content governance

Education

Bachelor’s degree in Communications, English, Journalism, UX, CS

Tools

Drupal

WordPress

SharePoint

Job description

Vaultes, LLC is seeking a hands-on Content Manager to lead daily digital content management and web publishing for a high-visibility federal program. You will own updates, QA, and collaboration with a small content team and stakeholders to ensure accuracy and timely delivery.

The ideal candidate brings strong CMS skills (Drupal/WordPress/SharePoint), 508 accessibility knowledge, and proven experience managing content operations in government contexts.