Content Operations Analyst – Healthcare Content Management

Wolters Kluwer; Philadelphia (Philadelphia County); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking a Content Management Analyst to support the operational processes for managing, producing, and distributing digital content across Health’s product portfolio. Under supervision, you will focus on a subsegment of content and work with product and technology teams to ensure scalable tagging, transformation, and syndication.

The role documents workflows, assesses enrichment needs, supports content-based features, maintains a catalog of Health content and assets, tests

Qualifications

• 1+ years experience in production, editing, and digital/multi-media publishing.
• Understanding of content delivery on digital platforms.
• Understanding of web technologies (HTML, style sheets).
• Understanding of healthcare-related content and ontologies.
• Skills MS Office Suite, Adobe, and XML.
• Strong organizational, communication, and follow-up skills.
• Basic project management skills a plus.

Responsibilities

• Supports with the product, technology, and operations teams to document existing content workflows, tagging structures, and product requirements of the associated content to support content processing improvements.
• Supports the technology and product teams to assess enrichment needs and works with senior roles to make recommendations for tagging improvements or enrichment automation.
• Supports customer/user needs of the content within the product by understanding needed content-based features/functionality.
• Supports defined standards and rulesets for content within an assigned group of content.
• Support the maintenance of a catalog of Health content and its associated assets.
• Support testing the ingestion of new content, receive feedback, and coordinate with senior roles to determine any next steps needed to facilitate successful ingestion and rendering within the product.
• Support use of taxonomies and ontologies within an assigned content set, coordinate with senior roles to understand; their application through content development and production workflows, and use by associated product(s).
• Support content syndication for assigned content sets.
• Support defined content management strategies.

Skills

Content management

Digital content production

Healthcare content understanding

Tools

MS Office Suite

Adobe

XML

Job description

Wolters Kluwer is seeking a Content Management Analyst to support the operational processes for managing, producing, and distributing digital content across Health’s product portfolio. Under supervision, you will focus on a subsegment of content and work with product and technology teams to ensure scalable tagging, transformation, and syndication.

The role documents workflows, assesses enrichment needs, supports content-based features, maintains a catalog of Health content and assets, tests