Legal Content Operations & Metadata Analyst

Wolters Kluwer; Riverwoods (IL); On-site; USD 54,000 - 92,000; Full time

Job summary

Wolters Kluwer in Riverwoods, IL is seeking a Content Management Analyst to support acquisition, processing, enrichment, and QA of primary source legal content across digital products. You will monitor production loads, audit web scraping pipelines, and collaborate with courts, vendors, and internal teams to improve content delivery.

The role requires familiarity with metadata, XML/HTML markup, and end-to-end content workflows, including syndication.

Qualifications

• Education: Associate degree or equivalent experience.
• Experience: 4+ years' related experience.

Responsibilities

• Coordinate and manage scanning services, ensuring accurate ingestion of physical and digital source materials.
• Acquire primary source legal content including petitions, motions, briefs, and related case law documents.
• Research and fulfill editorial content requests, identifying authoritative sources and resolving content gaps.
• Establish and maintain relationships with courts, agencies, and official content providers.
• Monitor vendor performance to ensure compliance with SLAs for timeliness, quality, and completeness.
• Troubleshoot production load issues including failed ingestion, missing content, and content defects.
• Audit automated acquisition processes including web scraping workflows to validate completeness and accuracy.
• Perform QA on content to ensure accuracy, completeness, and alignment with metadata standards.
• Develop knowledge of content enrichment processes, metadata structures, and markup (XML/HTML) to support troubleshooting.
• Develop understanding of end-to-end content pipeline from acquisition to publishing and syndication.
• Support outbound syndication processes and understand how content supports downstream revenue opportunities.
• Engage with customer-facing products to understand how content is displayed and used by customers.
• Coordinate project tasks and timelines to ensure deadlines are met.

Skills

Strong communication

Vendor management

Problem solving

Attention to detail

Analytical skills

Project coordination

Customer-facing product understanding

Ability to learn quickly

Proactive mindset

Education

Associate degree or equivalent experience

Tools

Microsoft Office

Excel

Job description

Wolters Kluwer in Riverwoods, IL is seeking a Content Management Analyst to support acquisition, processing, enrichment, and QA of primary source legal content across digital products. You will monitor production loads, audit web scraping pipelines, and collaborate with courts, vendors, and internal teams to improve content delivery.

The role requires familiarity with metadata, XML/HTML markup, and end-to-end content workflows, including syndication.