Content Manager - 25-03363

LeadStack Inc.; Cincinnati (OH); On-site; USD 68,880 - 81,278; Full time

Job summary

A dynamic technology firm based in Cincinnati is seeking a proactive Content Manager to oversee its internal AI knowledge center. The role requires collaborative efforts with subject matter experts and engineers to ensure content clarity and governance. Candidates should have over 5 years of experience in content management or technical writing, proficiency in Confluence, and a solid understanding of information architecture. This contract position offers a base pay range of $50.00/hr to $59.00/hr.

Qualifications

• 5+ years of experience in content management, knowledge management, or technical writing.
• Proficient in Confluence with experience in automations.
• Experience with centralized knowledge systems in technical environments.

Responsibilities

• Collaborate with experts to ensure content clarity and accessibility.
• Maintain user-friendly content ecosystem with quality assurance.
• Improve documentation practices and knowledge distribution.

Skills

Content management

Knowledge management

Technical writing

Collaboration

Attention to detail

Communication skills

Tools

Confluence

Atlassian

Job description

Job Summary

We’re seeking a proactive and systems‑minded Content Manager to oversee the creation, maintenance, and governance of content across our internal AI knowledge center.

Responsibilities

• Collaborate with subject matter experts, product managers, and engineers to ensure content is clear, consistent, and accessible.
• Bridge knowledge management strategy, process design, content quality assurance, and technical writing to maintain an accurate, user‑friendly content ecosystem.
• Shape how AI knowledge is documented, distributed, and maintained; guide contributors and continuously improve information sharing.

Requirements

• 5+ years of experience in content management, knowledge management, or technical writing for software, data science, or AI/ML projects.
• Proficient in Confluence, including automations and AI features.
• Experience building or maintaining centralized knowledge systems in technical environments.
• Familiarity with information architecture concepts and structured content methodologies (taxonomy, tagging, metadata, governance).
• Strong attention to detail, editorial judgment, and ability to simplify complex information.
• Excellent communication and collaboration skills.
• Ability to collaborate with technical and non‑technical stakeholders.
• Experience with AI/ML concepts or tools is a plus.

Key Experience

• Experience with Confluence/Atlassian.
• Tech background, strong familiarity with technical terminology.
• Process/Coaching experience.
• Ability to partner with engineering, product, and design teams to translate technical concepts into clear, structured documentation.
• Experience defining content standards and governance models.

Contract Details

Contract Length: 6 months with the possibility of extension

Base pay range: $50.00/hr – $59.00/hr on W2

Employee Type

Contract

Seniority Level

Mid‑Senior Level

Job Function

Marketing and Other