Content Management Analyst

C T Corporation System (DE); Philadelphia (Philadelphia County); On-site; USD 45,000 - 76,000; Full time

Job summary

Wolters Kluwer Health seeks a Content Management Analyst to support the vision and execution of operational processes for creating, tagging, transforming, and distributing digital content across Health's product portfolio. Under supervision, you will collaborate with product, operations, and technology teams to ensure scalable content solutions that meet product and customer requirements.

You will help document workflows, assess enrichment needs, maintain a catalog of assets, and test content

Qualifications

• 1+ years production, editing, and digital publishing experience.
• Understanding of digital content delivery and web tech basics (HTML, CSS).
• Knowledge of healthcare content, taxonomies, and ontologies.

Responsibilities

• Document existing content workflows, tagging structures, and product requirements to improve processes.
• Assess enrichment needs and recommend tagging improvements or automation.
• Understand user needs of content within products and support feature testing.
• Maintain catalog of Health content assets and their related assets.
• Coordinate testing of new content ingestion and determine next steps for rendering in products.
• Support use of taxonomies and ontologies within content sets and product workflows.
• Assist in content syndication for assigned content sets.
• Support defined content management strategies.

Skills

MS Office

Adobe

XML

Organization

Communication

Follow-up

Tools

MS Office Suite

Adobe

XML

Job description

The Content Management Analyst is responsible for supporting the vision and execution for the operational processes associated with managing, producing, and distributing digital content across Health's portfolio of products and content sets (both existing and future). Under supervision and with guidance from senior roles, this role will focus on a subsegment or like-group of content, and this will include assessing content structure and associated assets and liaising with internal product teams to ensure that we are employing efficient and scalable content processes, including tagging, transforming, and syndicating, to facilitate content-based functionalities meet product and customer requirements. This role supports the engagement around content production between Operations, Product Segments, and Technology teams to support the business' content strategy and transformation work.

Responsibilities

• Supports with the product, technology, and operations teams to document existing content workflows, tagging structures, and product requirements of the associated content to support content processing improvements.
• Supports the technology and product teams to assess enrichment needs and works with senior roles to make recommendations for tagging improvements or enrichment automation.
• Supports customer/user needs of the content within the product by understanding needed content-based features/functionality.
• Supports defined standards and rulesets for content within an assigned group of content.
• Support the maintenance of a catalog of Health content and its associated assets.
• Support testing the ingestion of new content, receive feedback, and coordinate with senior roles to determine any next steps needed to facilitate successful ingestion and rendering within the product.
• Support use of taxonomies and ontologies within an assigned content set, coordinate with senior roles to understand; their application through content development and production workflows, and use by associated product(s).
• Support content syndication for assigned content sets.
• Support defined content management strategies.

Required Qualifications

• 1+ years previous experience in production, editing, and digital/multi-media publishing.
• Understanding of content delivery on digital platforms.
• An understanding of the capabilities and constraints of web technologies (HTML, style sheets, etc.).
• An understanding of healthcare-related content and digital products, including taxonomies and related ontologies.

Skills

• MS Office Suite, Adobe, and XML.
• Strong organizational, communication, and follow-up skills.
• Basic project management skills a plus

Compensation

Compensation: $44,500.00 - $75,950.00 USD

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.