Content Management Analyst

Wolters Kluwer; New York (NY); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid parental leave

Tuition assistance

Job summary

Wolters Kluwer is hiring a Content Management Analyst to support operational processes for managing, producing, and distributing digital content across Health’s product portfolio. The role works with Operations, Product, and Technology to ensure scalable content tagging, transformation, and syndication aligned with product and customer needs.

The analyst will document workflows, assess enrichment needs, support content features, maintain content catalogs, and assist with testing new content

Qualifications

• 1+ years experience in production, editing, and digital publishing.
• Understanding of content delivery on digital platforms.
• Knowledge of web technologies (HTML, style sheets) and healthcare content ontologies.

Responsibilities

• Document existing content workflows, tagging structures, and product requirements.
• Assess enrichment needs and recommend tagging improvements or automation.
• Support content features for product usability and customer needs.
• Maintain catalog of Health content and assets.
• Test ingestion of new content and coordinate with seniors for rendering.
• Support use of taxonomies and content syndication.
• Contribute to defined content management strategies.

Skills

MS Office Suite

Adobe

XML

Organization

Communication

Project management

HTML/CSS

Tools

HTML/CSS

Job description

The Content Management Analyst is responsible for supporting the vision and execution for the operational processes associated with managing, producing, and distributing digital content across Health’s portfolio of products and content sets (both existing and future). Under supervision and with guidance from senior roles, this role will focus on a subsegment or like-group of content, and this will include assessing content structure and associated assets and liaising with internal product teams to ensure that we are employing efficient and scalable content processes, including tagging, transforming, and syndicating, to facilitate content-based functionalities meet product and customer requirements. This role supports the engagement around content production between Operations, Product Segments, and Technology teams to support the business’ content strategy and transformation work.

Responsibilities

• Supports with the product, technology, and operations teams to document existing content workflows, tagging structures, and product requirements of the associated content to support content processing improvements.
• Supports the technology and product teams to assess enrichment needs and works with senior roles to make recommendations for tagging improvements or enrichment automation.
• Supports customer/user needs of the content within the product by understanding needed content-based features/functionality.
• Supports defined standards and rulesets for content within an assigned group of content.
• Support the maintenance of a catalog of Health content and its associated assets.
• Support testing the ingestion of new content, receive feedback, and coordinate with senior roles to determine any next steps needed to facilitate successful ingestion and rendering within the product.
• Support use of taxonomies and ontologies within an assigned content set, coordinate with senior roles to understand; their application through content development and production workflows, and use by associated product(s).
• Support content syndication for assigned content sets.
• Support defined content management strategies.

Required Qualifications

• 1+ years previous experience in production, editing, and digital/multi-media publishing.
• Understanding of content delivery on digital platforms.
• An understanding of the capabilities and constraints of web technologies (HTML, style sheets, etc.).
• An understanding of healthcare-related content and digital products, including taxonomies and related ontologies.

Skills

• MS Office Suite, Adobe, and XML.
• Strong organizational, communication, and follow-up skills.
• Basic project management skills a plus

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:
$44,500.00 - $75,950.00 USD

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information :

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.