Content & Learning Experience Architect - Hybrid

Nexthink; Boston (MA); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Nexthink is seeking a Content & Learning Experience Manager in Boston to own the quality and pedagogy of GTM content across sales, product enablement, and AI playbooks. You will translate enterprise software and sales methods into materials reps actually use and retain, shaping a scalable content engine.

You'll lead curriculum development, governance, and multimodal learning—e-learning, live workshops, and just-in-time references—while partnering with Product Marketing, Product, and CS to stay

Qualifications

• 3+ years in enablement, instructional design, or GTM content development — ideally at a B2B SaaS company with a complex enterprise sales motion.
• Genuine depth in instructional design and adult learning principles; you have strong opinions about what makes content work.

Responsibilities

• Own Nexthink's GTM content library end-to-end — ensuring everything is accurate, current, findable, and built to a consistent standard of quality.
• Establish and maintain a content governance framework with defined owners, review cadences, and retirement criteria so the library doesn't become a graveyard.
• Partner with Product Marketing, Product, and CS to ensure content reflects the current product, competitive landscape, and customer narrative — not last quarter's.
• Manage Nexthink's Seismic instance as the content system of record, driving adoption and a clean taxonomy.
• Build and maintain the curriculum that brings Nexthink's sales methodology to life — from foundational frameworks to deal-stage-specific plays.
• Translate abstract methodology into concrete tools reps can use in the moment: call guides, discovery frameworks, objection handling matrices, deal review templates.
• Own the content infrastructure that keeps GTM reps current on Nexthink's platform — including Nexthink Intelligence, Adopt, Amplify, Flow, AI Drive, and new capability releases.

Skills

Instructional design

GTM content

Content governance

AI playbooks

LMS tooling

Tools

Seismic

Highspot

Docebo

Articulate

Job description

Nexthink is seeking a Content & Learning Experience Manager in Boston to own the quality and pedagogy of GTM content across sales, product enablement, and AI playbooks. You will translate enterprise software and sales methods into materials reps actually use and retain, shaping a scalable content engine.

You'll lead curriculum development, governance, and multimodal learning—e-learning, live workshops, and just-in-time references—while partnering with Product Marketing, Product, and CS to stay