Content Developer I

Crown; New Bremen (OH); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401K

Paid vacation

Job summary

Crown is seeking a skilled Technical Writer to author and develop service content, including safety information, and to manage documentation projects in a global market. You will help implement and improve the CCMS, create style guides and templates, and collaborate with multiple departments to ensure timely, accurate content that meets current standards.

Experts will build and maintain deep product knowledge, apply DITA/XML concepts, and use tools like Oxygen, InDesign, and Acrolinx to produce

Qualifications

• 2–4 years of related experience.
• Experience in technical writing for a global market is a plus.
• Knowledge of DITA/XML content authoring and component content management systems is preferred.

Responsibilities

• Author and develop service content, including safety information.
• Assist with CCMS development and provide ongoing feedback for improvements.
• Create and maintain style guides/templates adhering to current standards for a global market.
• Collaborate with multiple departments to build consensus throughout the content development process.
• Develop and maintain strong working and technical knowledge of company products and services; understand approved standards.
• Work cross-functionally to deliver quality content within project timelines.

Skills

Written communication

Oral communication

Organizational skills

Listening skills

Problem solving

Decision making

Research skills

Education

Associate degree in Technical Communications or related field

High school diploma or equivalent

Tools

oXygen

Author/Editor

Acrolinx

Ovitas CLS

InDesign

Job description

Responsibilities

• Author and develop service content, including safety information.


• Assist with the development and implementation of the Company content management system (CCMS) and provide ongoing feedback to make improvements


• Create and maintain style guides/templates thatadhere to current standards and support use in a Global market


• Collaborate with multiple departments to build consensus throughout the content development process and the life of the product.


• Develop and maintain a strong working and technical knowledge of company products and services and an understanding of company approved standards


• Work cross functionally to deliver quality content within project timelines

Minimum Qualifications

• 2-4 years' related experience


• High school diploma or equivalent


• Job requires employee to drive a personal vehicle to conduct company business

Preferred Qualifications

• Associate degree in Technical Communications or related field with experience in technical writing


• Skilled in visual and written information development


• Good written/verbal communications, organizational and listening skills, and strong in grammar rules


• Experience in authoring technical content for a Global market would be a plus


• Knowledge of DITA/XML content authoring and component content management systems


• Effective research, problem solving and decision making skills


• Experience with oXygen, Author/Editor, Acrolinx, Ovitas CLS, and In Design


• Experience with Adobe Photoshop, Illustrator, Frame Maker, and PTC IsoDraw and other multimedia production software

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Job Segment:

Technical Writer, Developer, XML, Programmer, Information Technology, Technology