Content Design Senior Associate - UX for FinTech AI

Next Frontier Capital; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

ChaseAI team is seeking a Content Design Senior Associate to shape customer experiences through thoughtful content within a UX framework. You will plan, create, and structure product content while collaborating with cross-functional teams to ensure narrative consistency across product design, architecture, and functionality.

Join Chase, a leading financial services firm, to develop content strategies, apply accessibility guidelines, and analyze performance metrics to enhance user experiences

Qualifications

• 3+ years of content design or editing/writing for digital products.
• Experience creating content architectures and storytelling.
• Experience applying accessibility guidelines and inclusive design.
• Experience with iterative design and user feedback.
• Proficient technical literacy in content platforms and UX impact.
• Adaptive learner in new financial services products.

Responsibilities

• Develop and implement content strategies for products and features, ensuring alignment with UX principles and business objectives.
• Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience.
• Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement.
• Adopt brand voice to produce clear, concise content communicating complex concepts to diverse audiences.
• Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences.

Skills

Content design

Content architecture

Accessibility guidelines

Iterative design

Content platforms literacy

Adaptive learner

Tools

Figma

FigJam

Job description

ChaseAI team is seeking a Content Design Senior Associate to shape customer experiences through thoughtful content within a UX framework. You will plan, create, and structure product content while collaborating with cross-functional teams to ensure narrative consistency across product design, architecture, and functionality.

Join Chase, a leading financial services firm, to develop content strategies, apply accessibility guidelines, and analyze performance metrics to enhance user experiences