Content Deployment Expert Digital Menu Boards

Creative Realities; Louisville (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Vision insurance

HDHP with HSA option

401(k) with company match (up to 3%)

Paid time off and holidays

Job summary

Creative Realities, Inc. is seeking a Content Ops Specialist, F&B, to keep restaurant and venue screens accurate across QSR, IPTV, and C-Store networks. You will build, schedule, and deploy content in CRI's CMS platforms and verify each change plays correctly in market.

The role requires 2+ years in content operations or digital signage, familiarity with CMS tools, and knowledge of HTML/XML. A Bachelor's degree is preferred or equivalent experience, with a strong emphasis on accuracy and

Qualifications

• 2+ years in content operations, digital signage, or marketing operations.
• Experience with CMS tools, ideally for menu boards or multi-site networks.
• Working knowledge of HTML and XML.
• Bachelor's degree preferred or equivalent professional experience.

Responsibilities

• Build menu releases, LTOs, price changes, and daypart schedules for F&B clients.
• Key and verify menu pricing by price zone until each client's POS integration is live.
• Import, organize, and schedule client content, and edit content within design templates.
• Work Content Deployment requests in HappyFox inside SLA, with clear status on every ticket.
• Keep clients updated on task completion, and elevate issues to the right team.
• Pre-stage players and content before installs so new sites open with the right content.
• Monitor client networks and troubleshoot playback issues.
• Test new platform releases and keep training material current for each CMS.
• Track time and keep work logs current.

Skills

Content operations

CMS tools

HTML/XML knowledge

Communication skills

Education

Bachelor's degree preferred

Tools

BrightSign

Jira

HappyFox

Job description

Creative Realities, Inc. is seeking a Content Ops Specialist, F&B, to keep restaurant and venue screens accurate across QSR, IPTV, and C-Store networks. You will build, schedule, and deploy content in CRI's CMS platforms and verify each change plays correctly in market.

The role requires 2+ years in content operations or digital signage, familiarity with CMS tools, and knowledge of HTML/XML. A Bachelor's degree is preferred or equivalent experience, with a strong emphasis on accuracy and