Content & Communications Program Lead (Hybrid)

RiseMe; Portland (OR); Hybrid; USD 110,000 - 157,000; Full time

Benefits offered by this job

Health insurance

Wellness resources platform access

Vacation and personal leave

Job summary

NW Natural is seeking a Content Program Manager to lead storytelling for internal and external audiences. You will manage intranet/website content, craft clear communications, and guide social media strategy while coordinating design and media projects.

With 8+ years in corporate communications, you will collaborate across departments, manage media inquiries, and participate in incident response activities. Hybrid schedule; onsite in Portland, OR with some remote work options.

Qualifications

• Bachelor's degree in Journalism, English, Public Relations, Communications or related field or equivalent combination of education and experience.
• A minimum of 8+ years of experience in a corporate communications environment or public relations agency.
• Proven experience with corporate reputation management and stakeholder engagement.
• Proven ability to work on a highly collaborative, service-oriented team environment, and coordinate responsibilities openly with others within the organization.
• Experience in issues management, media relations, crisis communications required.
• Proven ability to gain trust quickly and to maintain confidentiality and credibility within the company and when dealing with the media.
• Experience in the energy sector and public policymaking a plus.
• Proven experience working with digital media and online community engagement.
• Excellent writing and presentation skills.
• Experience in planning and implementing communications plans and projects; track record of meeting deadlines; ability to juggle multiple topics and projects at once; and increasing responsibility.
• Must be self-directed, team-focused, and results-oriented.
• Experience in the Incident Command System, or willingness to be trained/certified.

Responsibilities

• Storytelling across a broad set of channels, including intranet and website.
• Writing clear communications for internal and external audiences.
• Developing strategy and content for social media accounts.
• Directing design, photography and video production projects as part of storytelling.
• Managing relationships with internal clients and company officers.
• Building relationships with subject matter experts, industry associations and agencies.
• Responding to reporter requests and handling media pager duty.
• Serving on Incident Command Team rotation and completing FEMA PIO training.

Skills

Storytelling

Writing

Media relations

Crisis communications

Public information

Incidents response

Education

Bachelor's degree in Journalism, English, PR, Communications or related field

Job description

NW Natural is seeking a Content Program Manager to lead storytelling for internal and external audiences. You will manage intranet/website content, craft clear communications, and guide social media strategy while coordinating design and media projects.

With 8+ years in corporate communications, you will collaborate across departments, manage media inquiries, and participate in incident response activities. Hybrid schedule; onsite in Portland, OR with some remote work options.