Content & Communications Lead — Flexible, Impactful Disaster Storytelling

All Hands and Hearts Smart Response, Inc.; Milton (MA); Remote; USD 60,000 - 72,000; Full time

Benefits offered by this job

Competitive salary and benefits

Unlimited PTO

Medical, vision, and dental insurance

401K with match

Travel opportunities

Job summary

All Hands and Hearts Smart Response, Inc. seeks a Content & Communications Lead to direct the organization’s voice across donors, supporters, partners, and the public.

You will own the blog, email, and social channels, ensuring our storytelling centers affected communities and supports awareness and fundraising. Based in the U.S., you will oversee content during disaster activations and plan editorial calendars during calm periods, collaborating with Development and Operations to meet

Qualifications

• Bachelor’s degree or equivalent professional experience in storytelling, photography, videography, or content creation.
• 5+ years of experience in writing, photography, videography, or multimedia storytelling within nonprofit/humanitarian/media sectors.
• Ability to produce high-quality content under tight deadlines in challenging environments.
• Experience gathering stories from the field and turning them into human-centered narratives.

Responsibilities

• Develop and carry out the content strategy aligned to organizational priorities and fundraising goals.
• Maintain core messaging, talking points, and brand voice across channels and teams.
• Advise leadership and program teams on messaging for campaigns and announcements.
• Draft key messages and statements and hand off to Communications leadership.
• Capture, write, and produce stories showcasing programs, milestones, and community impact.
• Maintain a pipeline of ready-to-use content across social, email, website, donor reports, and press.
• Own the editorial calendar and pipeline of stories across pillars.
• Plan, write, and edit weekly blog posts and long-form stories that center community voices.
• Write, build, and send weekly newsletters and response emails in ActiveCampaign or similar.
• Set strategy and manage content calendar for social channels.
• Lead content for disaster activations across channels and scale output quickly.

Skills

Content strategy

Storytelling

Editorial planning

Crisis communications

Social media management

Blog writing

Email marketing

Brand voice

Education

Bachelor’s Degree in Communications, Journalism, Creative Writing, or related field

Tools

WordPress/Gutenberg CMS

ActiveCampaign

Social media platforms (Instagram, Threads, Facebook, LinkedIn, X, YouTube, TikTok)

Adobe Photoshop

Lightroom

Premiere Pro

CapCut

Canva

Adobe Creative Suite

Google Workspace

Slack

Notion

Zeck

Job description

All Hands and Hearts Smart Response, Inc. seeks a Content & Communications Lead to direct the organization’s voice across donors, supporters, partners, and the public.

You will own the blog, email, and social channels, ensuring our storytelling centers affected communities and supports awareness and fundraising. Based in the U.S., you will oversee content during disaster activations and plan editorial calendars during calm periods, collaborating with Development and Operations to meet