Storytelling & Communications Lead — Disaster Response

All Hands and Hearts Smart Response, Inc.; Massachusetts; Sur place; USD 60 000 - 72 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Unlimited PTO

Travel to program locations

Medical, vision, and dental insurance

401K with match

Résumé du poste

All Hands and Hearts Smart Response, Inc. is seeking a Content & Communications Lead to drive storytelling across blog, email, and social channels.

You will coordinate with Development and Operations to share timely, accurate messages that support fundraising and donor engagement. Based in the United States, you will manage editorial calendars, content pipelines, and rapid-response communications during disasters, while maintaining dignified, human-centered narratives that keep communities at

Qualifications

• Bachelor’s Degree in Communications, Journalism, Creative Writing, or a related field preferred; equivalent professional experience in storytelling, photography, videography, or content creation will also be considered.
• 5+ years of experience in writing, photography, videography, or multimedia storytelling, ideally within the nonprofit, humanitarian, or media sectors.
• Proficient with content management and distribution tools: WordPress/Gutenberg CMS, ActiveCampaign (or similar ESP), and major social media platforms (Instagram, Threads, Facebook, LinkedIn, X, YouTube, TikTok). Familiarity with photography, videography, and multimedia editing tools: Adobe Photoshop, Lightroom, Premiere Pro, CapCut; design/publishing tools: Canva, Adobe Creative Suite; collaboration tools: Google Workspace, Slack, Notion.

Responsabilités

• Develop and carry out the content strategy aligned to organizational priorities and fundraising goals.
• Maintain core messaging and brand voice across channels and teams.
• Advise leadership on messaging for campaigns and announcements; draft key messages as needed.
• Capture, write, and produce stories that showcase programs and community impact across four pillars.
• Maintain a content library on Google Drive and website; ensure quality and timeliness of written and visual content.
• Plan and edit weekly blog posts and long-form stories; own editorial calendar; contribute to flagship products.
• Write, build, and send weekly newsletters and response emails; plan email calendars and segment audiences.
• Set strategy and manage content calendar for social channels; edit copy for each platform and audience.
• Lead disaster activations content; gather real-time information from field teams and package for use.
• Provide guidance to field staff and external creatives capturing stories and visuals.
• Operate with flexibility during response periods and balance pipelines with rapid action.
• Perform other duties as required.

Connaissances

Content strategy

Brand voice

Editing

Storytelling

Cross-functional collaboration

Formation

Bachelor’s degree in Communications or related field

Outils

WordPress/Gutenberg CMS

ActiveCampaign

Instagram

Threads

Facebook

LinkedIn

X

YouTube

TikTok

Adobe Photoshop

Lightroom

Premiere Pro

CapCut

Canva

Adobe Creative Suite

Google Workspace

Slack

Notion

Description du poste

All Hands and Hearts Smart Response, Inc. is seeking a Content & Communications Lead to drive storytelling across blog, email, and social channels.

You will coordinate with Development and Operations to share timely, accurate messages that support fundraising and donor engagement. Based in the United States, you will manage editorial calendars, content pipelines, and rapid-response communications during disasters, while maintaining dignified, human-centered narratives that keep communities at