Content Architect & Communications Lead

Aspida; Durham (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Long-Term Incentive Plan

Full-Time

Full Benefits Package

Job summary

Aspida Financial Services, LLC in Durham seeks a Communications Manager to shape internal and external narratives across website content, emails, product materials, and executive communications.

You will own the Resource Center and translate retirement concepts into clear, customer-friendly stories for financial professionals and clients. This on-site role requires 3 days/week in the Durham office.

Qualifications

• 3–5+ years of professional communications experience.
• Bachelor’s degree in Communications or Marketing.
• Exceptional writing and editing skills.
• Knowledge of the annuity insurance industry.
• Ability to create and execute knowledge base articles to foster culture of self-service.
• Ability to lead conversations and gaining insight from multiple levels of the organization.
• Ability to own your projects and track from start to finish.
• Bring authenticity and creativity to every table you join.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Develop high-quality written content across multiple channels, including website copy, articles, blogs, emails, product materials, sales enablement resources, executive communications, press releases, and internal communications.
• Quickly develop expertise in Aspida’s suite of retirement products, digital platform, and value proposition to create compelling, audience-focused content.
• Own and manage Aspida’s Resource Center, ensuring content is accurate, current engaging, and aligned with business priorities.
• Translate complex product, technology, and financial concepts into clear, simple, and engaging communications for a variety of audiences.
• Partner with Product Marketing, Product Management, Sales, Digital, Customer Experience, Legal, Compliance, and other subject matter experts to develop content that supports strategic initiatives and product launches.
• Ensure all communications reflect Aspida’s brand voice, messaging standards, and commitment to clarity, simplicity, and consistency.
• Interview business leaders and subject matter experts to identify compelling stories and transform technical information into customer-focused messaging.
• Review, edit, and proofread communications to ensure accuracy, consistency, and adherence to brand and compliance standards.
• Manage multiple writing projects simultaneously while meeting deadlines in a fast-paced, collaborative environment.
• Maintain editorial calendars and content plans to support ongoing communications initiatives and business priorities.

Skills

Writing skills

Verbal communication

Interpersonal skills

Leadership

Project ownership

Attention to detail

Knowledge of annuity insurance

3-5 years experience

Education

Bachelor's degree in Communications or Marketing

Job description

Aspida Financial Services, LLC in Durham seeks a Communications Manager to shape internal and external narratives across website content, emails, product materials, and executive communications.

You will own the Resource Center and translate retirement concepts into clear, customer-friendly stories for financial professionals and clients. This on-site role requires 3 days/week in the Durham office.