Communications Manager

Aspida; Durham (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Long-Term Incentive Plan

Full-Time

Full Benefits Package

Job summary

Aspida Financial Services, LLC in Durham seeks a Communications Manager to shape internal and external narratives across website content, emails, product materials, and executive communications.

You will own the Resource Center and translate retirement concepts into clear, customer-friendly stories for financial professionals and clients. This on-site role requires 3 days/week in the Durham office.

Qualifications

• 3–5+ years of professional communications experience.
• Bachelor’s degree in Communications or Marketing.
• Exceptional writing and editing skills.
• Knowledge of the annuity insurance industry.
• Ability to create and execute knowledge base articles to foster culture of self-service.
• Ability to lead conversations and gaining insight from multiple levels of the organization.
• Ability to own your projects and track from start to finish.
• Bring authenticity and creativity to every table you join.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Develop high-quality written content across multiple channels, including website copy, articles, blogs, emails, product materials, sales enablement resources, executive communications, press releases, and internal communications.
• Quickly develop expertise in Aspida’s suite of retirement products, digital platform, and value proposition to create compelling, audience-focused content.
• Own and manage Aspida’s Resource Center, ensuring content is accurate, current engaging, and aligned with business priorities.
• Translate complex product, technology, and financial concepts into clear, simple, and engaging communications for a variety of audiences.
• Partner with Product Marketing, Product Management, Sales, Digital, Customer Experience, Legal, Compliance, and other subject matter experts to develop content that supports strategic initiatives and product launches.
• Ensure all communications reflect Aspida’s brand voice, messaging standards, and commitment to clarity, simplicity, and consistency.
• Interview business leaders and subject matter experts to identify compelling stories and transform technical information into customer-focused messaging.
• Review, edit, and proofread communications to ensure accuracy, consistency, and adherence to brand and compliance standards.
• Manage multiple writing projects simultaneously while meeting deadlines in a fast-paced, collaborative environment.
• Maintain editorial calendars and content plans to support ongoing communications initiatives and business priorities.

Skills

Writing skills

Verbal communication

Interpersonal skills

Leadership

Project ownership

Attention to detail

Knowledge of annuity insurance

3-5 years experience

Education

Bachelor's degree in Communications or Marketing

Job description

Company Description

Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we’re in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit www.aspida.com or follow them on LinkedIn.

Who We Are

Sometimes, a group of people come together and create something amazing. They don’t let egos get in the way. They don’t settle for the status quo, and they don’t complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That’s the culture, the moxie, and the story of Aspida.

Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that’s why we’re doing things differently than everyone else in our industry. We’re dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets: Get $#!+ Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on.

What We Are Looking For

We’re searching for a Communications Manager who understands the power of great storytelling and the importance of creativity, consistency, and ownership. This role will be critical to our internal and external content, ensuring every piece of communication is clear, engaging, and tailored to the right audience. The Communications Manager will own our Resource Center, serving as the steward of educational and product content that helps financial professionals and clients better understand Aspida’s products and digital capabilities. We’re looking for someone who can quickly develop deep knowledge of our suite of products, understand how they integrate with our digital platform, and translate complex concepts into compelling, easy-to-understand stories. Working with subject matter experts across the business, this role will develop and maintain content that supports product launches, marketing campaigns, website updates, email communications, thought leadership, and sales enablement materials. Success in this role requires exceptional writing and editing skills, strong organizational abilities, and the versatility to adapt messaging across a variety of audiences and communication channels. The ideal candidate is someone who enjoys learning new topics, thrives in a fast-paced environment, and takes pride in delivering polished, impactful communications that strengthen the Aspida brand. This position reports to the Director of Communications and is required to be onsite at our Durham office 3 days a week.

What You Will Do

• Develop high-quality written content across multiple channels, including website copy, articles, blogs, emails, product materials, sales enablement resources, executive communications, press releases, and internal communications.
• Quickly develop expertise in Aspida’s suite of retirement products, digital platform, and value proposition to create compelling, audience-focused content.
• Own and manage Aspida’s Resource Center, ensuring content is accurate, current engaging, and aligned with business priorities.
• Translate complex product, technology, and financial concepts into clear, simple, and engaging communications for a variety of audiences.
• Partner with Product Marketing, Product Management, Sales, Digital, Customer Experience, Legal, Compliance, and other subject matter experts to develop content that supports strategic initiatives and product launches.
• Ensure all communications reflect Aspida’s brand voice, messaging standards, and commitment to clarity, simplicity, and consistency.
• Interview business leaders and subject matter experts to identify compelling stories and transform technical information into customer-focused messaging.
• Review, edit, and proofread communications to ensure accuracy, consistency, and adherence to brand and compliance standards.
• Manage multiple writing projects simultaneously while meeting deadlines in a fast-paced, collaborative environment.
• Maintain editorial calendars and content plans to support ongoing communications initiatives and business priorities.

What We Provide

• Salaried, DOE
• Long-Term Incentive Plan
• Full-Time
• Full Benefits Package Available

What We Believe

At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Requirements

• 3-5+ years of professional experience
• Bachelors degree in Communications, Marketing, or a related field
• Exceptional interpersonal, writing, and speaking skills
• Knowledge of annuity insurance industry and types of products
• Ability to create and execute knowledge base articles to foster culture of self-service
• Comfort with leading conversations and gaining insight from multiple levels of the organization
• Ability to own your projects and track from start to finish
• Bring authenticity and creativity to every table you join
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills