Content Administrator

Kaygen, Inc.; Plano (TX); On-site; USD 40,000 - 50,000; Part time

Job summary

A growing tech company based in Plano, TX is seeking a Content Administrator to write and revise knowledge articles. The ideal candidate should have strong technical writing skills, a passion for grammar, and some journalism experience. This entry-level position focuses on maintaining content standards and applying SEO principles. Writing samples are required for application.

Qualifications

• 1-2 years of good technical writing skills/experience.
• Some journalism/storytelling/research background preferred.
• HR-related research background is a plus.

Responsibilities

• Writes, reviews, and revises knowledge articles for compliance.
• Employs excellent writing and grammatical skills.
• Upholds knowledge article standards according to best practices.

Skills

Technical writing skills

Attention to detail

Research and analytical skills

Journalism background

SEO principles

Tools

ServiceNow

Job description

Responsibilities

• Writes, reviews, and revises knowledge articles to ensure compliance with AskHR content standards.
• Employs excellent writing and grammatical skills with a high attention to detail.
• Meets deadlines and manages projects effectively.
• Upholds knowledge article standards in accordance with copywriting best practices for customer-facing content.
• Revises articles based on editorial feedback and guidance.
• Proofreads colleagues’ work and identifies patterns of improvement for articles and the knowledge library as a whole.
• Contributes to daily standup discussions concerning best practices for article creation and knowledge library growth.
• Applies SEO principles so that articles are easily findable within the knowledge base.
• Preferred: 1-2 years of strong technical writing skills/experience.
• Some journalism experience/background or storytelling/research skills strongly preferred.
• Research background in HR.
• Experience with training materials creation and knowledge of SEO tools (current team uses ServiceNow).
• Writing samples required (please provide a link in the resume).
• Business/academic writing experience.
• Passion for grammar and strong research/analytical skills.
• Storytelling abilities and interest or background in HR-focused articles.
• Strong team attitude.

Qualifications

• Ideal candidate will have 1-2 years of good technical writing skills/experience.
• Some journalism/storytelling/research background preferred.
• HR-related research background is a plus.
• Writing samples link required in resume.
• Business/academic writing experience and passion for grammar.

Seniority level

• Entry level

Employment type

• Contract

Job function

• Human Resources and Creative/Art

Industries

• IT Services and IT Consulting, Motor Vehicle Manufacturing, and Manufacturing

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