Contact Center Customer Service Representative

Union; Fort Bridger (WY); On-site; USD 24,452 - 28,103; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Flexible Spending Account

Paid Time Off

Employee Discounts

Job summary

Union is seeking a Contact Center Customer Service Representative for an on-site role in Mountain View, WY. You will resolve inquiries and build lasting customer relationships in a fast-paced call center environment.

We offer an hourly salary of $17.75 to $20.40, with benefits including medical, dental, vision, 401(k), life insurance, FSA, PTO, and employee discounts. Grow professionally in a community-focused team.

Qualifications

• Proficiency with Microsoft Office required.
• Ability to make quick, strategic decisions aligned with business objectives.
• Self-starter, detail-oriented, and strong time management skills.
• Strong communication and relationship-building abilities; integrity and commitment to excellence.

Responsibilities

• Interact with customers to resolve inquiries and build lasting relationships.
• Commit to delivering high-quality service with every call.
• Collaborate with team to provide unified customer experiences.

Skills

Communication

Time management

Relationship-building

Problem-solving

Self-starter

Detail-oriented

Integrity

Team collaboration

Tools

Microsoft Office

Job description

On-site call center position in Mountain View, WY 82939

Are you a communication whiz who loves helping others? Imagine spending your days in our lively call center, surrounded by a team that's all about the Humble and Earnest approach to customer service. As a Contact Center Customer Service Representative, you'll dive headfirst into resolving inquiries and building lasting relationships with our customers. Your knack for problem-solving and passion for people will truly shine in this role. And guess what?

You’ll be compensated with a competitive salary ranging from $17.75 to $20.40 per hour. Take part in team collaborations, enjoy work-life balance, and engage with the community and customers through various events. Join us in delivering top-notch service while growing both professionally and personally.

You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts.

What's the DAY-TO-DAY look like?

In this role, every interaction is an opportunity to make a lasting impact. As a Contact Center Customer Service Representative, you'll immerse yourself in a customer-obsessed environment, honing your problem-solving skills and delivering top-notch service with every call. Our culture is built on the foundation of unity, where we support one another, share innovative ideas, and grow side by side. We are committed to your professional success and will help you thrive in your role. Work with a dedicated team that values your contributions and aims to create a rewarding work experience for all.

WOULD YOU BE A GREAT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE?

To thrive as a Contact Center Customer Service Representative, you'll need a diverse skill set. Proficiency in Microsoft Office is a must, along with the ability to make quick, strategic decisions that align with our business objectives. Being a self-starter and detail-oriented will set you up for success, as will excellent time management skills. Strong communication and relationship-building abilities are key, alongside a deep sense of integrity and commitment to excellence. Bring your positive energy, intellectual curiosity, and the knack for interacting professionally with diverse personalities to the table and watch your potential soar in our purpose-driven environment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.