Customer Care Pro — On-site Contact Center

Union; Mountain View (WY); On-site; USD 50,860,992 - 58,454,323; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Flexible Spending Account

Competitive Salary

Paid Time Off

Employee Discounts

Job summary

Union in Mountain View, WY is seeking a Contact Center Customer Service Representative to resolve inquiries and build lasting relationships in a lively on-site call center. You will help customers with a friendly, Humble and Earnest approach and make quick, strategic decisions to ensure satisfaction.

The role offers a competitive hourly wage ($17.75–$20.40) plus benefits such as medical, dental, vision, 401(k), life insurance, FSA, PTO, and employee discounts.

Qualifications

• Proficiency in Microsoft Office and ability to make quick, strategic decisions.
• Self-starter with attention to detail and strong time management.
• Excellent communication and relationship-building skills.
• Integrity and commitment to excellence in customer service.

Responsibilities

• Resolve inquiries and build lasting customer relationships.
• Deliver top-notch service with every call.
• Collaborate with the team to ensure a great customer experience.
• Utilize Office tools to support daily tasks.

Skills

Strong communication

Problem-solving

Time management

Relationship-building

Self-starter

Tools

Microsoft Office

Job description

Union in Mountain View, WY is seeking a Contact Center Customer Service Representative to resolve inquiries and build lasting relationships in a lively on-site call center. You will help customers with a friendly, Humble and Earnest approach and make quick, strategic decisions to ensure satisfaction.

The role offers a competitive hourly wage ($17.75–$20.40) plus benefits such as medical, dental, vision, 401(k), life insurance, FSA, PTO, and employee discounts.