Consumer Loan Processor – III

Jobtailor; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in New York is seeking a Loan Processor to support lending teams by reviewing complex consumer loan packages from conditional approval to closing. You will contact borrowers to obtain conditions, prepare disclosures, and ensure files are ready for closing.

The ideal candidate has 2–3 years of loan documentation experience, knowledge of bank loan products and policies, and strong communication skills to manage deadlines and handle sensitive conversations.

Qualifications

• Detail-oriented with ability to multitask.
• Excellent oral and written communication skills.
• Knowledge of Bank loan products and policies.
• Ability to handle heavy workload and meet stringent deadlines.
• Solid knowledge of states’ regulations.
• Knowledge of lending software.

Responsibilities

• Review accuracy of complex consumer loans from conditional approval to closing.
• Contact customers to obtain conditions placed by lender or underwriter.
• Prepare required loan documentation for approved loan applications (disclosures).
• Provide support to customers, branches, and lending staff as needed.
• Review and verify required materials (titles, etc.) to ensure files are ready for closing.
• Advise customers regarding changes in rate and term.

Skills

Attention to detail

Multitask

Oral & written comms

Problem solving

Education

High School Diploma or GED

Tools

Encompass

Job description

• Providing support to the lending areas by reviewing the accuracy of complex consumer loans from conditional approval to closing.
• Contacts customers directly to obtain conditions placed by lender or underwriter.
• Prepares required loan documentation for approved loan applications such as disclosures.
• Provides support to customers, branches, and lending staff as needed.
• Contacts customers to collect and review additional information as necessary.
• Answers phones in queue as well as personal line to assist customers.
• May test new systems and documentation software.
• May assist in training of Loan Processer I and II.
• Processes all specialty products.
• Reviews and verifies all required support materials, such as titles, and floods to ensure the files are ready for closing.
• Advises customers regarding changes in rate and term.

Requirements

• HS Diploma or GED required
• 2-3 years loan documentation experience
• Knowledge of Bank loan products and policies
• Knowledge of lending software
• Detail-oriented with ability to multitask
• Ability to handle heavy workload and meet stringent deadlines
• Excellent oral and written communication skills
• Solid knowledge and understanding of states’ regulations
• PC skills
• Ability to work a flexible schedule (rotation of nights and/or weekends)
• Problem solving skills preferred
• Ability to handle difficult conversations preferred
• Ability to multitask and prioritize preferred
• Encompass experience preferred