Consumer Benefit Specialist

Northeastern Center Inc; Kendallville (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Northeastern Center, Inc. is seeking a Consumer Benefit Specialist to help clients apply for federal and state healthcare programs and guide applicants through program requirements.

You will provide regular reports on assistance activity and communicate clearly with clients and stakeholders. The role requires Medicaid or community health services experience, Indiana Navigator Certification, and a valid driver’s license with the Public Passenger designation, with typical hours 8a-5p,

Qualifications

• Education: High school diploma or equivalent.
• Experience: Medicaid or community health services experience required.
• Certifications: Indiana Navigator Certification.
• License: Valid state driver’s license with Public Passenger designation (PPL).

Responsibilities

• Assist clients in applying for federal and state healthcare programs.
• Guide applicants through program requirements and process.
• Furnish regular reports of assistance activity (weekly, monthly, quarterly, annual).
• Demonstrate clear communication and good interpersonal skills in all interactions.

Skills

Interpersonal communication

Articulate clearly

Office practices

Education

High school diploma or equivalent

Indiana Navigator Certification

Experience in Medicaid or community health services

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Kendallville, IN, US

POSITION SUMMARY :

The Consumer Benefit Specialist is responsible for assisting clients of the Northeastern Center, Inc (Center) in applying for and guiding applicants thru Federal and State healthcare program requirements.

Assist referred patients in applying for the Programs.

Furnish the Center with regular (weekly, monthly, quarterly and annual) reports of assistance activity.

Ability to articulate clearly;

Knowledge of general office practices and procedures;

Ability to learn assigned tasks readily and adhere to prescribed routines;

Good interpersonal and communication skills;

Education: High school diploma or equivalent;

Experience: Experience in Medicaid or community health services required;

Certifications: Indiana Navigator Certification

License: Must possess a valid state issued driver’s license with the Public Passenger designation (a PPL).

Shift: First shift, full time, 8a - 5p, M-F, No holidays or weekends.

EOE

*Funding for this role is supported by a grant from the Indiana Rural Health Transformation Program. This Rural Health Transformation Program is supported by the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $206,927,896.80 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS, or the U.S. Government.