Healthcare Coverage Specialist

Purple Ink LLC; United States; Remote; USD 38,000 - 40,000; Full time

Job summary

Purple Ink LLC is seeking a Healthcare Coverage Specialist in the United States to help Hoosiers access health resources. This position offers 80% remote work and a salary range of $38,000–$40,000 annually, with daily travel within Indiana.

You will assess eligibility for Medicaid and ACA Marketplace options, explain regulations, collect documents, and collaborate with community groups to improve health outcomes.

Qualifications

• Associate degree and 2–5 years of relevant experience.
• Ability to complete Navigator training and certification through Indiana Department of Insurance.
• Experience with health insurance, Medicaid, and ACA Marketplace.
• Strong attention to detail and ability to record/verify information in real time.
• Proficiency with technology, including online applications and web portals.
• Comfort using online meeting platforms.
• Ability to scan, upload, and submit documents accurately and promptly.
• Willingness to travel daily within a designated region.
• Proficient in MS Office.
• Strong listening, problem-solving, and critical thinking skills.
• Commitment to the mission while complying with regulations.
• Proven ability to work effectively in an 80% remote role.

Responsibilities

• Assist uninsured Hoosiers in finding resources and understanding health coverage programs.
• Explain and communicate health coverage regulations and policies.
• Conduct phone interviews and assessments with applicants, sometimes with an interpreter.
• Upload and submit required documentation through online portals, ensuring accuracy.
• Collaborate with individuals and community groups to improve community health.
• Build expertise and provide training and support to underserved Hoosiers.
• Represent the program at state conferences and community events.
• Complete reports to track progress toward program objectives.

Skills

Detail-oriented

Active listening

Problem solving

Technology-savvy

Education

Associate degree

Navigator training/certification

Tools

MS Office

Online portals

Job description

Healthcare Coverage Specialist

Indiana communities | 80% Remote | $38,000 - $40,000

Do you enjoy helping people find resources they need? Are you detail-oriented, tech-savvy, and a great listener? Looking for a career with the flexibility of an 80% remote role? If you’re driven to help Hoosiers improve their health and economic stability, this may be the opportunity for you.

Our client, a nonprofit organization dedicated to access to, education about and use of healthcare coverage, is seeking a Healthcare Coverage Specialist. Join a team that will inspire and reward you beyond a paycheck.

What you’ll do:

• Assist uninsured Hoosiers find resources and understand the importance of healthcareand coverage programs.
• Understand, explain, and communicatehealth coverage program regulations and policies.
• Conduct phone interviews and assessments with applicants, occasionally with an interpreter.
• Upload and submit required documentation through online portals, ensuring accuracy and completeness.
• Collaborate with individuals and community groups to improve community health.
• Build expertise and provide training and support to underserved Hoosiers.
• Represent the program throughout the state at conferences and community events.
• Complete reports totrack progress toward program objectives.

What you’ll need:

• Associate degree and two to five years of relevantexperience in a comparable position.
• Ability to complete training and certification as a Navigator through the Indiana Department of Insurance.
• Experience with health insurance, particularlyMedicaid and the ACA Marketplace.
• Strong attention to detail and the ability to accurately record and verify information in real time.
• Proficiency with technology, including online applicationsand web-based portals.
• Comfort using online meeting platforms.
• Ability to scan, upload, and submit supporting documentation accurately and promptly.
• Willingness and ability to travel daily within a designated region.
• Proficiency in MS Office.
• Strong listening, problem-solving, and critical thinking skills.
• A commitment to the mission while complying with State and Federal regulations.
• Proven ability to work successfully in an an 80% remote role.

Preferred:

• Experience in nonprofit social services.

We welcome applicants from a variety of locations, with a preference for candidates from rural communities.

We are an Equal Opportunity Employer committed to fair and equitable employment practices. All qualified applicants will receive consideration for employment without discrimination based on any characteristic protected by applicable federal, state, or local law.