Consulting Analyst

MultiCare Health System; United States; On-site; USD 104,000 - 143,000; Full time

Benefits offered by this job

Competitive salary

Tuition assistance

Career development

Job summary

MultiCare Health System in the Pacific Northwest seeks a Consulting Analyst to join IT operations, delivering implementation, optimizations and support for Epic-based applications across the health system.

You will lead groups of initiatives, provide second-level incident support, and troubleshoot complex vendor-level issues while applying advanced knowledge in at least two Epic modules, with MS Office proficiency expected.

Qualifications

• BA/BS in computer science/IT or related field required; applicable experience may be considered in lieu of degree
• Epic Certification/Accreditation in at least two applications preferred
• Epic Proficiency with Certification level scores in at least 2 applications within first 3 months in role
• Minimum four (4) years of professional experience in information services/healthcare industries preferred
• Microsoft Office Proficiency

Responsibilities

• Lead groups of various initiatives linked to the application and/or process improvements
• Provide incident/issue support through data gathering
• Troubleshoot and resolve vendor-level complexity Tier 2 application-specific issue build/fixes
• Complete the most complex applications build/fixes
• Apply advanced knowledge in at least two Epic modules

Skills

Epic Modules

IT Support

Data gathering

Stakeholder collaboration

Education

BA/BS in Computer Science or related field

Tools

Epic

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE:1.0, Shift: Days, Schedule: 8hrs/day

Position Summary

The Consulting Analyst operates as a key IT resource at MultiCare, providing implementation, optimizations and solutions support. In this dynamic position, you will assist with IT activities, second-level support to resolve incidents and participate in new installs and upgrades to ensure excellent and efficient operations.

Responsibilities

• You will lead groups of various initiatives linked to the application and/or process improvements
• You will provide incident/issue support through data gathering
• You will troubleshoot and resolve vendor-level complexity Tier 2 application-specific issue build/fixes
• You will complete the most complex applications build/fixe
• You will apply advanced knowledge in at least two Epic modules

Requirements

• BA/BS in computer science/information technology, healthcare administration, or related field required; Applicable experience may be considered in lieu of degree
• Epic Application Certification/Accreditation/Proficiency in at least two applications preferred
• Epic Proficiency with Certification level scores in at least 2 applications within first 3 months in role
• Minimum four (4) years of professional experience in the information services and/or health care industries preferred
• Microsoft Office Proficiency

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $103,792.00 - $143,353.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.