Consultative Personal Banker I – Financial Center

Fifth Third; Michigan; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank is seeking a Personal Banker Associate I in Highland Town Center to build relationships, assess financial needs, and provide appropriate retail products and services. You will participate in an onboarding program with rotations in operations and sales, culminating in a certification for the Retail Personal Banker role.

The role emphasizes consultative selling, risk awareness, and compliance while supporting customers and team goals in a fast-paced banking environment.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new customers and cross-sell.
• Understanding of advanced math for credit and financial analysis.
• S.A.F.E. Act registration via NMLS at employment start.

Responsibilities

• Use consultative sales to identify customer needs and financial goals.
• Maintain knowledge of Retail products and cross-sell using value proposition.
• Lead outreach and set appointments for financial reviews.
• Refer customers to partners for holistic financial solutions.
• Assist in opening/closing of Financial Center or Bank Mart and support platform staff.

Skills

Sales experience

Customer service

Communication skills

Math proficiency

Professional appearance

Education

College degree or equivalent experience

Job description

Fifth Third Bank is seeking a Personal Banker Associate I in Highland Town Center to build relationships, assess financial needs, and provide appropriate retail products and services. You will participate in an onboarding program with rotations in operations and sales, culminating in a certification for the Retail Personal Banker role.

The role emphasizes consultative selling, risk awareness, and compliance while supporting customers and team goals in a fast-paced banking environment.