Consultant Onboarding Specialist

Agility Partners; Columbus (OH); On-site; USD 60,000 - 70,000; Full time

Job summary

Agility Partners is seeking a detail‑oriented Consultant Onboarding Specialist to support onboarding, offboarding, and related operational tasks for a diverse client base. You will ensure accurate data, timely communication, and a positive new-hire experience while coordinating with internal teams and external consultants.

The role requires strong organizational skills, exceptional attention to detail, and the ability to manage multiple onboarding projects in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Exceptional attention to detail and commitment to accuracy.
• Ability to prioritize and work efficiently in a fast-paced environment.
• Self-starter with strong organizational skills and the ability to manage multiple client-specific onboarding processes simultaneously.
• Proficiency with Microsoft Office, particularly Excel, Outlook, and Teams.
• Ability to handle confidential and sensitive information with professionalism.
• Excellent written and verbal cross functional communication skills.

Responsibilities

• Coordinate day-to-day consultant onboarding from offer extension through day one readiness consistent with client-specific pre-employment requirements.
• Serve as the primary point of contact for consultants during onboarding and offboarding milestones, providing support as needed and shaping the new hire experience.
• Partner with Talent, Account Executives, clients, and consultants to manage onboarding timelines and requirements across client programs.
• Escalate onboarding issues, compliance concerns, or start date risks to appropriate stakeholders.
• Manage offboarding tasks, including equipment return coordination and final-day communications.
• Maintain consultant lifecycle process documentation with the People Operations team to optimize workflows.
• Accurately maintain employee and candidate records across systems.
• Ensure timely completion and accuracy of employment eligibility verification and onboarding compliance requirements.

Skills

Attention to detail

Organizational skills

Multitasking

Written & verbal communication

MS Office (Excel, Outlook, Teams)

Education

Bachelor's degree or equivalent

Job description

Agility Partners is a technology services firm, connecting the world's leading organizations with top-tier technical talent and technologies. Impower.ai is the technology consulting division of Agility Partners, specializing in AI, Data Engineering & Analytics, Software Engineering, and Digital Transformation. Together, we deliver high-impact talent and solutions with a focus on innovation, efficiency, and client satisfaction at every step of the way.

Role Summary

The Consultant Onboarding Specialist supports the day-to-day execution of consultant onboarding, offboarding, and cross-functional operational tasks. This role ensures consultants and internal stakeholders receive timely, accurate, and organized support throughout key lifecycle moments. The Consultant Onboarding Specialist is focused on process consistency, data accuracy, stakeholder coordination, and maintaining clear documentation while working with internal and external teams.

Ideal Candidate

The ideal candidate is highly detail-oriented, organized, adaptable, and comfortable managing multiple priorities in a fast-paced environment. This person should be a self-starter who is able to execute daily tasks with little oversight. They communicate clearly, are highly reliable, and bring a proactive mindset to day-to-day operational work. They are passionate about creating a positive onboarding experience and ensuring consultants feel supported and valued throughout the onboarding process.

Core Responsibilities

• Coordinate day-to-day consultant onboarding from offer extension through day one readiness consistent with client-specific pre-employment requirements.
• Serve as the primary point of contact for consultants during key onboarding and offboarding milestones, providing support as needed and helping shape a positive Agility Partners / Impower.ai new hire experience.
• Partner with Talent, Account Executives, clients, and consultants to manage onboarding timelines and requirements across a diverse portfolio of client programs.
• Escalate onboarding issues, compliance concerns, or start date risks to appropriate stakeholders.
• Manage offboarding tasks, including equipment return coordination and final-day communications.
• Maintain consultant lifecycle process documentation while working with the People Operations team to optimize workflows to enhance the candidate experience.
• Accurately maintain employee and candidate records across numerous systems.
• Ensure timely completion and accuracy of employment eligibility verification and onboarding compliance requirements.

Qualifications

Required

• Bachelor's degree or equivalent professional experience.
• Exceptional attention to detail and commitment to accuracy.
• Ability to prioritize and work efficiently in a fast-paced environment.
• Self-starter with strong organizational skills and the ability to manage multiple client-specific onboarding processes simultaneously.
• Proficiency with Microsoft Office, particularly Excel, Outlook, and Teams.
• Ability to handle confidential and sensitive information with professionalism.
• Excellent written and verbal cross functional communication skills.

Preferred

• Someone who enjoys helping and connecting with people!
• Strong customer service mindset with the ability to build positive relationships across internal teams and consultant populations.
• Experience supporting high-volume onboarding environments.
• Experience within the staffing, consulting, or professional services industry.
• Experience utilizing HRIS, ATS, onboarding, or workflow management systems.
• Familiarity with onboarding compliance considerations such as visa classifications and work authorization types.