Engagement Lead

Adaptive Solutions Group; St. Louis (MO); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k match

Paid vacation and holidays

Job summary

Adaptive Solutions Group is seeking an Engagement Lead to own client engagements across discovery, solution delivery, and ongoing support. You will translate ambiguous business problems into actionable requirements for technical delivery teams and lead discovery activities, including stakeholder conversations, working sessions, documentation review, prototyping, and validation.

Develop first drafts of requirements, executive summaries, presentations, process documentation, and other engagement

Qualifications

• 7+ years in a client-facing technology delivery role.
• Translate ambiguous client or business problems into clear requirements and deliverables for engineering teams.
• Own client engagements or technical initiatives from discovery through implementation and support.
• Strong understanding of the software development lifecycle and how business requirements map to design and delivery.
• Experience using AI-assisted tools for discovery, prototyping, research, or validation.

Responsibilities

• Own client engagements across discovery, solution delivery, and ongoing support.
• Lead discovery activities with stakeholders, sessions, reviews, prototyping, and validation.
• Develop first drafts of requirements, summaries, presentations, and process docs.
• Create implementation-ready artifacts for engineering teams to execute.
• Evaluate requests to identify underlying business objectives, not just features.
• Use AI-assisted tools to visualize solutions and accelerate decisions.
• Facilitate meetings to resolve questions and maintain delivery momentum.
• Partner with engineering leadership to define requirements and workflows before development.
• Manage engagement logistics and timelines across multiple engagements.
• Support senior leaders in strategic discovery and planning, maintaining continuity into delivery.
• Monitor health of solutions and surface changing business needs.
• Identify opportunities for additional solutions or enhancements.
• Help develop and improve requirements and delivery processes.

Skills

Client-facing delivery

Requirements gathering

Solution discovery

Stakeholder management

AI-assisted prototyping

Technical collaboration

Job description

Engagement Lead to join our team.

Responsibilities

Own client engagements across discovery, solution delivery, and ongoing support. Partner with clients to translate ambiguous business problems into clear, actionable requirements and decisions for technical delivery teams. Lead discovery activities, including stakeholder conversations, working sessions, documentation review, prototyping, and solution validation. Develop first drafts of requirements, executive summaries, presentations, process documentation, and other engagement deliverables for client review. Create clear, implementation-ready artifacts that enable engineering teams to execute efficiently. Evaluate client requests and existing solutions to identify the underlying business objective rather than simply documenting requested features. Use AI-assisted tools and rapid prototyping techniques to help clients visualize potential solutions and make decisions more quickly. Bring clear recommendations and informed points of view into client conversations rather than presenting options without guidance. Facilitate client meetings focused on resolving open questions, making decisions, and maintaining delivery momentum. Partner closely with engineering and technical leadership to ensure requirements, workflows, and expected outcomes are clearly defined before development begins. Manage engagement logistics, including stakeholder scheduling, deliverable tracking, meeting cadence, follow-ups, and project timelines. Support senior leaders during strategic discovery and planning engagements while maintaining continuity into subsequent delivery efforts. Monitor the health and success of delivered solutions and proactively surface issues or changing business needs. Maintain strong client relationships throughout the engagement lifecycle. Identify opportunities for additional solutions or enhancements based on evolving client needs. Manage multiple concurrent client engagements and priorities. Help develop and improve processes, tools, standards, and best practices for requirements gathering, solution intake, and AI-assisted software delivery.

Required Qualifications

7+ years of experience in a client-facing technology delivery role such as Solutions Consultant, Engagement Manager, Sales Engineer, Technical Product Manager, Delivery Lead, or similar. Demonstrated experience translating ambiguous client or business problems into clear requirements, workflows, recommendations, and deliverables for engineering teams. Experience owning client engagements or technical initiatives from discovery through implementation and ongoing support. Strong understanding of the software development lifecycle and the relationship between business requirements, solution design, and technical delivery. Experience using AI-assisted tools to support discovery, prototyping, requirements development, research, or solution validation. Ability to rapidly develop prototypes, drafts, or other tangible artifacts that help stakeholders evaluate and refine potential solutions. Strong technical aptitude with the ability to understand application architecture, integrations, workflows, data considerations, and technical constraints. Ability to identify unclear or unrealistic requirements and work with business and technical stakeholders to develop practical solutions. Strong written and verbal communication skills with the ability to translate between business and technical audiences. Demonstrated ability to provide clear recommendations, challenge assumptions constructively, and help stakeholders make decisions. Strong organizational skills and ability to independently manage multiple client engagements and priorities. Ability to work effectively with engineering teams, technical leadership, business stakeholders, and senior executives. US-based with availability to work primarily Central and Eastern time zone business hours.

Preferred Qualifications

Experience with modern AI-assisted development and prototyping platforms. Experience using tools such as ChatGPT, Claude, Cursor, Replit, Lovable, or similar technologies. Experience supporting AI-enabled or accelerated software development environments. Experience defining or improving requirements gathering, discovery, product intake, or software delivery processes. Experience working in consulting, professional services, technology services, or other client-facing delivery environments. Experience developing prototypes or proof-of-concept solutions without serving as the primary production software developer. Experience helping organizations improve or scale technology delivery processes. Ability to work effectively in a fast-paced environment where priorities and client needs may evolve quickly.

Compensation and Benefits

Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.