Home Implementation Consultant

WellSky Corporation; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Excellent medical with Rx, dental, and

Mental Health support through EAP

Generous paid time off, plus 13 paid

100% vested 401(K) retirement plans

Educational assistance up to $2500 per

Job summary

WellSky is seeking an experienced Home Implementation Consultant to lead deployment, customization, and adoption of our solution across healthcare settings in the United States. You will collaborate with clients and cross-functional teams to deliver high-quality implementations on time, ensuring alignment with objectives and workflows.

You will conduct requirements sessions, analyze current processes, and provide configuration guidance and training to maximize usability.

Qualifications

• Bachelor's Degree or equivalent work experience
• At least 4-6 years relevant work experience
• Experience in home health or hospice clinical operations and/or healthcare software implementation or consulting
• Willingness to learn and use AI-enabled tools and solutions

Responsibilities

• Partner with project managers to plan and execute solution implementation tasks in alignment with client objectives.
• Lead requirements gathering sessions, analyze current solution workflows and designs, and validate implementation tasks address gaps.
• Provide recommendations to client executive teams for leveraging solution capabilities to create efficiencies.
• Deliver advanced training sessions for designated clients on intricate solution functionalities and tailor the approach to accommodate diverse user needs.
• Resolve most solution configuration issues and mentor junior consultants by supporting escalations and training new hires.
• Perform other job duties assigned.

Skills

Project management

Client communication

Healthcare software implementation

Training/enablement

Education

Bachelor's Degree or equivalent

Tools

AI-enabled tools

Job description

The Home Implementation Consultant is responsible for leading the implementation of solutions by ensuring successful deployment, customization, and adoption of the solution. The scope of this job includes leveraging project management skills and knowledge of technical functionalities to collaborate effectively with clients and internal teams to deliver high-quality implementations on time.

Key Responsibilities

Partner with project managers to plan and execute solution implementation tasks in alignment with client objectives. Lead requirements gathering sessions, provide analysis of current solution workflows and designs, and validate implementation tasks address gaps. Use valuable insights on business workflows to provide recommendations to client executive teams for leveraging the solution capabilities based on their objectives and challenges to create efficiencies. Serve as an advisor to clients by offering advanced consultation on solution configuration and leveraging sophisticated features that optimize user experience. Deliver advanced training sessions for designated clients on intricate solution functionalities and tailor the approach to accommodate diverse user needs thus maximizing the solution's usability. Resolve most solution configuration issues and mentor junior consultants by supporting escalations and training new hires. Perform other job duties assigned.

Required Qualifications

Bachelor's Degree or equivalent work experience At least 4-6 years relevant work experience Experience in home health or hospice clinical operations and/or healthcare software implementation or consulting Willingness to learn and use AI-enabled tools and solutions

Preferred Qualifications

Clinical education or credentials, such as RN, BSN, or NP Experience serving in a client-facing leadership role within home health, hospice, healthcare consulting, or software implementation Experience with healthcare billing processes and/or revenue cycle management

Job Expectations

Willing to travel up to 50% based on business needs Willing to work additional or irregular hours as needed Must work in accordance with applicable security policies and procedures to safeguard company and client information Must be able to sit and view a computer screen for extended periods of time

Benefits

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-level software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care.